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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Uday (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Reisterstown

Intro:

At Phone Staffer, we specialize in generating leads for home service companies through effective outbound cold calling techniques. In this transcript, we reached out to a homeowner in Reisterstown to offer a free estimate for exterior power washing services. After a brief discussion, the homeowner agreed to an in-person estimate, scheduled for Friday. This example showcases how cold calling for leads can successfully help home service companies get more leads and generate business. If your home service company is looking for proven strategies to improve lead generation, cold calling can be a powerful method. Below is the redacted information from the call for privacy protection.

Ai Transcript:

**Phone Staffer Caller**: Hello there, this is Ara with (redacted).

**Lead**: Hello.

**Phone Staffer Caller**: Hi, yes sir. This is Ara.

**Lead**: Okay.

**Phone Staffer Caller**: Yeah. We are from (redacted). By the way, you are calling back, right?

**Lead**: Yes, I just got a missed call from this number.

**Phone Staffer Caller**: I see. Is this (redacted)?

**Lead**: Uhuh.

**Phone Staffer Caller**: (redacted)?

**Lead**: Uhuh.

**Phone Staffer Caller**: (redacted)?

**Lead**: Uhuh.

**Phone Staffer Caller**: Yeah, we just wanted to check, sir, because our team will be in your area this week. We are checking if you want to get a free estimate to power-wash the exterior of your house?

**Lead**: Power wash? No, I am not thinking about this year.

**Phone Staffer Caller**: Hmm, okay, but when was the last time that you got it power-washed?

**Lead**: Uh, I don’t know when. I bought this house two years ago. It’s been just two years.

**Phone Staffer Caller**: Two years. So, would you like to get an estimate, sir, or—

**Lead**: Yeah, sure, if you guys are good with that you can give an estimate and put it in the mailbox.

**Phone Staffer Caller**: Um, we can go ahead and do an in-person appointment, sir, if that’s possible for you.

**Lead**: In-person, I don’t know what time you guys come because tomorrow and Friday I will be at work during the day.

**Phone Staffer Caller**: The latest one on that weekend is 5 p.m., so what will be your time at work? When will you be out?

**Lead**: I’ll be in, like, from 9 a.m. to 5:30 a.m. at work.

**Phone Staffer Caller**: Oh, okay, nice. So, is it like on Friday? We have Thursday and Friday available. At 5 p.m.?

**Lead**: Yes, 3 p.m. to 5 p.m. is the schedule, but I can go ahead and have them go there at 5 p.m.

**Lead**: Oh, no, I cannot be that early.

**Phone Staffer Caller**: Oh, no, no, they will go ahead and go there. This is just like a timeframe, so I can just go ahead and notate that you will be available at 5 p.m. sharp.

**Lead**: 5 p.m. sharp? Oh, yeah, on Friday?

**Phone Staffer Caller**: Friday, yes.

**Lead**: Okay.

**Phone Staffer Caller**: All right. So, I’ll just go ahead and get some information so that they can give you a call.

**Phone Staffer Caller**: So, your phone number is (redacted). It’s the last four, is that right?

**Lead**: Yeah.

**Phone Staffer Caller**: Okay, (redacted). And your address here is (redacted) in (redacted), (redacted). Can you verify your house number?

**Lead**: House number?

**Phone Staffer Caller**: Yes.

**Lead**: (redacted).

**Phone Staffer Caller**: (redacted), (redacted).

**Phone Staffer Caller**: And do you have an email address that they can send you an estimate if, in case, after your appointment?

**Lead**: Yeah, it is (redacted).

**Phone Staffer Caller**: Can you spell out the middle name?