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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Ron (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rogers

Intro:

At Phone Staffer, we help home service companies generate more business by cold calling homeowners to schedule service appointments and free estimates. In this particular call, we reached out to a homeowner in Rogers, Arkansas, offering power washing services for the homeowner’s driveway and sidewalk. The appointment was secured for one of our client’s estimators to visit and provide a no-obligation quote. This is a great example of how outbound lead generation can help home service businesses get more leads by simply engaging prospects via cold calling.

Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller**: Hi Ron. This is Michelle from (redacted). I can’t hear you very well. Can you just say that again?

**Lead**: I didn’t hear you, what? Couldn’t hear me better now.

**Phone Staffer Caller**: Well, you’re muffled, but who is this?

**Lead**: Oh, this is Michelle from (redacted). We would like to know if you are still located around (redacted) Streets?

**Phone Staffer Caller**: Yes.

**Lead**: Because we are in the area this week, sir, working on a few of the neighbor’s properties. We power wash and soft wash exterior sides. We can also power wash driveways, bringing them back to life.

Since we will be in the area, I can have one of our estimators drop by, give you an estimate, and share more information about us. This would be completely no obligation, sir, and no pressure. How’s that sound?

**Lead**: I wouldn’t mind hearing what it costs to do a driveway.

**Phone Staffer Caller**: Okay, sir. When would be the best time for us to visit? Today, tomorrow, or Wednesday?

**Lead**: Not until afternoon today, so any of those times would be fine.

**Phone Staffer Caller**: How about… so today is… okay, let me help you with this one, sir, so today is Monday. So, how about Wednesday afternoon, sir, around one to three o’clock? And you said this will be on the driveway, your driveway, correct?

**Lead**: Yeah, driveway, sidewalk, I think so, uh-huh.

**Phone Staffer Caller**: OK, driveway and sidewalk. So, your best contact number, sir, is it (redacted)?

**Lead**: Yes.

**Phone Staffer Caller**: And I’m speaking with Ron (redacted), correct?

**Lead**: Yes.

**Phone Staffer Caller**: And for our estimators or partners to reach you, sir, what would be your best email?

**Lead**: I don’t want to do email.

**Phone Staffer Caller**: OK. So again, I’m speaking with Ron (redacted), who will have a visit on Wednesday this week, around 1 to 3 PM. We’re just going to give you a concern on the (redacted) for an update. And once again, this will be for your driveway and sidewalk, correct?

**Lead**: Alright, so are we making an appointment, or you just come by and call me?

**Phone Staffer Caller**: We are visiting, sir, for an estimate.

**Lead**: Alright, and you’re gonna call me when and tell me about you coming, right?

**Phone Staffer Caller**: Yes, you will receive a call the day before. Thank you so much, sir. And your zip code is (redacted), correct?

**Lead**: Yes.

**Phone Staffer Caller**: OK, so the address we have on file, sir, is (redacted), Rogers, AR (redacted).

**Lead**: What’s the name of your company?

**Phone Staffer Caller**: Panners… Panners, Power Washing Services.

**Lead**: What was the first letter?

**Phone Staffer Caller**: “P”. Panners Power Washing Services. And you will also receive a follow-up call before our visit.

**Lead**: OK, I’ll receive a what?

**Phone Staffer Caller**: You will receive a follow-up call before our visit.

**Lead**: OK, good, good.

**Phone Staffer Caller**: Alright, thank you.

**Lead**: Thank you, John. Have a great day.