Type: Roofing
Lead Grade: B
Name: Ann (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Ai Transcript:
“`plaintext
Lead: Hi.
Phone Staffer Caller: Hello. I’m looking for Anne.
Lead: For who?
Phone Staffer Caller: Anne. Anne Riley.
Lead: Yes, not here.
Phone Staffer Caller: Oh, I see. Desiree is from (redacted), so we are actually calling the area after the May 30th hailstorm. Were you affected by the hailstorm?
Lead: Say what again?
Phone Staffer Caller: Were you affected by the hailstorm? Recently?
Lead: Yes.
Phone Staffer Caller: No, but we do have roofing problems. Did she call you?
Lead: Well, no. She didn’t, but actually, Sir, there’s nothing for you to worry about because we are providing free inspections to verify any damage to your property, especially to your roof if there’s a leakage. At the same time, we are actually offering free quotes to ensure you get the best possible deal. So if you wanted we can forward your information to our project manager so that we can schedule an appointment for someone to visit your property. Alright?
Lead: Okay. Got it.
Phone Staffer Caller: But you mentioned there’s damage to your roof, right? That needs to be fixed. Is that correct?
Lead: What? Say that again?
Phone Staffer Caller: You mentioned that there was damage to your roof? Is that correct?
Lead: There might be. We’ve had some leaks. So we’re talking to roofers right now about what the best protection would be.
Phone Staffer Caller: Got it. Did you sign any paperwork with them, sir? Or did you just speak with them?
Lead: What?
Phone Staffer Caller: Did you sign a…
Lead: Like a what?
Phone Staffer Caller: Like a contract or something with some of the roofers?
Lead: No, we haven’t signed anything.
Phone Staffer Caller: Got it. So what’s gonna happen, sir, we’ll just go ahead right now and forward your information so at least you’ll be able to get the best deal for that. May I know who am I speaking with here? Can I have your first name?
Lead: I’m Ron Riley.
Phone Staffer Caller: Ron, right? Is that correct?
Lead: Correct.
Phone Staffer Caller: Alright, got it. So your address is in St. Paul’s Street, right? In Denver, Colorado? Is that correct?
Lead: Well, you’re talking to me at (redacted).
Phone Staffer Caller: But what I mean is the property that has a damage when it comes to the roofing. So this is the right address, right? In (redacted)?
Lead: Yeah. We’ve got some roofing issues over there too.
Phone Staffer Caller: Oh, so there’s like two properties, is that correct?
Lead: That’s correct.
Phone Staffer Caller: Alright, can I have the other address here, if you don’t mind?
Lead: (redacted).
Phone Staffer Caller: So that’s (redacted). Can you spell the street name?
Lead: B-O-N-N-I-E Brae.
Phone Staffer Caller: Mm-hmm, Boulevard, right?
Lead: Ah, (redacted).
Phone Staffer Caller: Okay, okay. So that’s still in Colorado, right?
Lead: It’s in Denver, yes.
Phone Staffer Caller: Got you. So (redacted), Denver, Colorado, (redacted), is that correct?
Lead: You know what? Yes.
Phone Staffer Caller: Okay, got it. Thank you so much. Sir, do you have an active email where we can send you, like, an update regarding this matter if it’s okay with you? No pressure at all.
Lead: You’d have to send it to Anne Riley. (redacted).
Phone Staffer Caller: Alright, thank you so much for that. Your best callback number is the same number we dial