Type: Roofing
Lead Grade: B
Name: Kevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Ai Transcript:
Certainly! Here is the cleaned-up transcript with the necessary redactions:
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**Phone Staffer Caller:**
Hello?
**Lead:**
Yeah, is this Kevin?
**Phone Staffer Caller:**
Yes, who’s this?
**Lead:**
Oh, well, Dexter here from [redacted]. So, we are checking the area after the May 30th storm hits.
**Phone Staffer Caller:**
Well, you, when that happened…
**Lead:**
Yeah, I did get some mail.
**Phone Staffer Caller:**
Alright, did you file any complaints for that?
**Lead:**
I have not, no.
**Phone Staffer Caller:**
I see, but was there any damage to your roof because of it?
**Lead:**
Um, potentially, but there wasn’t anything serious at the moment.
**Phone Staffer Caller:**
I see, I haven’t gone up for the inspection yet.
**Lead:**
Well actually, we are offering free inspections to verify any damage, and at the same time, we are offering a free quote to ensure you get the best possible deal. So if you want, we can have someone visit your property to see what the actual damage is. That way, you’ll be able to get the details about it.
**Phone Staffer Caller:**
Okay. I’m speaking with Kevin [redacted], right?
**Lead:**
Yes.
**Phone Staffer Caller:**
Alright, got it. Is your best callback number the same number we dialed? Is that correct?
**Lead:**
Yeah, and I actually have to run to another call, but maybe we can talk about it later?
**Phone Staffer Caller:**
Yes, don’t worry. What I’ll do is I’ll go ahead and forward your information to our project managers so they can reach out to you to set up an appointment.
**Lead:**
Okay.
**Phone Staffer Caller:**
Is it [redacted] Street, right? Is that correct?
**Lead:**
Yep.
**Phone Staffer Caller:**
Alright, got it. Can I have your email, sir, so that we can send you an update?
**Lead:**
Uh, just call. That’s fine. Sorry, I have to run here. I’m late for another one.
**Phone Staffer Caller:**
One last thing, sir—no one has visited your place yet to check your property for damage, is that correct?
**Lead:**
No, I don’t think so.
**Phone Staffer Caller:**
Okay, got it. Yes, sir. So what will happen is you can expect a phone call from our project manager where they’ll be able to schedule an appointment for you.
**Lead:**
Alright, I appreciate the call. Thanks, Kevin. Have a good one.
**Phone Staffer Caller:**
Take care.
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If there is anything else you need, feel free to ask!