Type: Roofing
Lead Grade: B
Name: Darren (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Ai Transcript:
**Phone Staffer Caller:** Hi.
**Lead:** Hello.
**Phone Staffer Caller:** Yes. Is this Darren?
**Lead:** This is.
**Phone Staffer Caller:** Oh, hi man, good morning. Well, this is Dexberry, and maybe you could help me with something? So, we’re trying to reach out to the area to see who’s affected by the hailstorm. Were you one of them?
**Lead:** Okay, um, we don’t think so.
**Phone Staffer Caller:** I see. But what about your roof? Was there any damage to your roof?
**Lead:** So, I don’t know, but I actually have someone coming out today to look at it.
**Phone Staffer Caller:** Oh. Did you sign a contract with them?
**Lead:** Nope. They’re just coming out to look at it.
**Phone Staffer Caller:** I see. Well, sir, actually I just wanted to let you know, Darren, that we’re actually offering free inspections to verify any damage to your roof. We are also providing free quotes to get the best deal, especially for deductibles, to file like an insurance claim. Would you like to have someone check the other roof as well?
**Lead:** What’s your company’s name?
**Phone Staffer Caller:** Colorado Roofing.
**Lead:** Wait, say that slower. Sorry.
**Phone Staffer Caller:** Sorry for that. Colorado Roofing?
**Lead:** Colorado Roofing. That is correct.
**Phone Staffer Caller:** Well, for me, having like a second thought regarding your roof inspection would be really amazing. That way, you may be able to check the deductibles. How does that sound?
**Lead:** OK, so you want to do an inspection also?
**Phone Staffer Caller:** Yeah, we can do that. Once teaser. Have you experienced any leakage or seen any damage to your roof?
**Lead:** I see.
**Phone Staffer Caller:** Well, if you wanted to, we can forward your information to our project manager to have someone come out there to see what the real damage is to your property and roof. So let me ask, your complete name is Darren Rose, correct?
**Lead:** That’s correct.
**Phone Staffer Caller:** All right. Is the same number we dialed your best callback number? Is that correct?
**Lead:** Yes.
**Phone Staffer Caller:** Your address here is on (redacted) Avenue, right?
**Lead:** Yes.
**Phone Staffer Caller:** Okay, got it. Can I have your email so they can send you an update regarding the appointment?
**Lead:** Sure. It’s d-rose (redacted)@il.com.
**Phone Staffer Caller:** Let me confirm, it’s D-R-O-S-E, D-R D Rose (redacted)@il.com, correct?
**Lead:** Well, it’s like “D” as in dog, and then Rose like my last name.
**Phone Staffer Caller:** Oh, yes. I apologize. (redacted)@il.com. That’s correct?
**Lead:** Yeah. Okay, I gotcha.
**Phone Staffer Caller:** Darren, just to make it clear, you haven’t signed any contract with that contractor, is that right?
**Lead:** Right. I haven’t.
**Phone Staffer Caller:** Did you file an insurance claim for that?
**Lead:** I did not. He’s just coming out to inspect.
**Phone Staffer Caller:** Gotcha. All right, no problem at all. But if I may ask, was there any damage to your car from the storm?
**Lead:** Yes, there was damage to our car, but we don’t think there was damage to the roof, at least as we could tell.
**Phone Staffer Caller:** But you mentioned there’s someone coming out there to see if there’s really any damage, right?
**Lead:** Yeah, yeah