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Cold Calling

Why us?

Type: Garages
Lead Grade: C
Name: Sivaramkumar (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Broomfield

Ai Transcript:

“`
**Phone Staffer Caller:**
Hi, is this Sivaramkingumar?

**Lead:**
Uh yeah, speaking. Who’s this?

**Phone Staffer Caller:**
Hi, by the way, my name is Jonah.

**Lead:**
Ah yes, but yeah, today I am not interested at this time though. I don’t know how much it’s going to cost and all. Do you have a quote on approximately how much it’s going to cost?

**Phone Staffer Caller:**
Yes, of course. For this one, I just want to ask you, are you interested in an epoxy floor only, correct?

**Lead:**
Yes.

**Phone Staffer Caller:**
What’s the size of your garage if you don’t mind?

**Lead:**
It’s a standard two-car garage. I don’t know the numbers, but it’s a standard garage.

**Phone Staffer Caller:**
So here’s what we’re going to do. We can also send you free samples and a free quote. What we’re going to do here is that the designer will give you a call to check what would be the free estimate. That’s actually for free, you don’t have to worry. I’m also going to send you a sample so that you can choose your design. And just to confirm, this is at (redacted), correct?

**Lead:**
That is correct, yeah.

**Phone Staffer Caller:**
Alright, what would be your email address so that we can send you some samples?

**Lead:**
Let me spell it. Some “s” is in Sam, “i” is in India, “v” is in Victor, “a” is in Alpha, “f” is in Frank, “o” is in Oscar, “r” is in Romeo, “a” is in Alpha, “l” is in Lima, and one more “l” is in Lima at gmail.com.

**Phone Staffer Caller:**
Thank you so much. And what would be the best time to give you a callback?

**Lead:**
Let me call around noontime.

**Phone Staffer Caller:**
Ok. Thank you so much. And your last name is (redacted)?

**Lead:**
Sorry?

**Phone Staffer Caller:**
Where did you get my number from?

**Phone Staffer Caller:**
We actually got this from public records because we’re actually checking the area of (redacted) to see if there are neighbors who would be interested in fixing their garage. So here’s what we’re going to do again, Mr. (redacted)—I’ll go ahead and hand this over to our Project Manager. Once you’re interested, we can also have a designer come by and show you some samples. We can also provide you a free quote again—it’s all for free, okay?

**Lead:**
Ok. Actually, recently I requested one of my neighbors… we requested somebody to come and take a look at it, and then the price was a lot. So we decided not to proceed with that one. Since this is no obligation, I may not be… I have a price in mind, so if it is definitely more than that one, I’m not going to go. That’s for sure.

**Phone Staffer Caller:**
Oh yeah. So that’s the reason… I’m sorry? So you’re considering other options, Mr. (redacted)?

**Lead:**
No, no, no. I never planned to do the epoxy in my home, but one of my neighbors wanted to do it, so I went online and found somebody, and so they came for my neighbor’s home, not for my home—this was a year back, not right now, last year.

**Phone Staffer Caller:**
Okay.

**Lead:**
So they came in and they gave a quote. His two-car garage is smaller than mine, and even for that one, they were quoting like close to two thousand dollars.