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Cold Calling

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Type: Garages
Lead Grade: C
Name: Carol (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Naples

Ai Transcript:

Certainly! Here’s the cleaned-up transcript with the requested redactions:

**Phone Staffer Caller**: Hello.

**Lead**: Hi.

**Phone Staffer Caller**: I’m looking to speak with Steve.

**Lead**: That’s calling!

**Phone Staffer Caller**: Hi, by the way, my name is Jona. I’m with [redacted]. We’re actually installing some epoxy flooring and garage cabinets in the area. By any chance, are you still at [redacted]?

**Lead**: I am.

**Phone Staffer Caller**: That’s actually great, we’re actually calling and letting people know about our promo! So, um, do you have a garage?

**Lead**: Yes.

**Phone Staffer Caller**: Okay, um, just wondering if you would like to have samples and a free estimate. This is actually offered so we can also show you samples for a garage update.

**Lead**: What is it for?

**Phone Staffer Caller**: We… garage.

**Lead**: Yeah… What do you do?

**Phone Staffer Caller**: So if you’re interested, we offer garage cabinets and epoxy flooring. And what I can do is to get a design.

**Lead**: I don’t need cabinets in my garage but what else do you have? Flooring or no?

**Phone Staffer Caller**: Um? Yeah, epoxy flooring. If you want to get some samples?

**Lead**: Yes.

**Phone Staffer Caller**: Okay. Yeah, we can give you samples and provide a full quote, and that’s all for free.

**Lead**: Okay, I’m just not there right now.

**Phone Staffer Caller**: But that’s fine. What we can do here is we can also coordinate with the designer to give you a call and set up an available day to come by. So they will call you first for your available day. That’d be okay?

**Lead**: Alright.

**Phone Staffer Caller**: This is for Steve [redacted], correct?

**Lead**: Right, I’m Carol [redacted].

**Phone Staffer Caller**: Thank you so much for that, Carol, and is this the best call back number? [redacted].

**Lead**: 6996.

**Phone Staffer Caller**: Alright, so since we’re going to give you some samples, Carol, so that you can choose—do we have any email address?

**Lead**: F as in Frank, I as in ice, A as in apple. Carol, c-a-r-o-l, at aol.com.

**Phone Staffer Caller**: At aol.com, alright. And could you give me an estimate? It’s a three-car garage?

**Lead**: Yeah, yeah, two-car garage and a single.

**Phone Staffer Caller**: Oh, two-car garage and then a single car?

**Lead**: A single car, okay. That makes three.

**Phone Staffer Caller**: Okay, and this is at [redacted]?

**Lead**: Correct.

**Phone Staffer Caller**: Alright. Carol, when would be the best time to give you a call back?

**Lead**: Um, you could call in October when I’m back in there.

**Phone Staffer Caller**: So you’re now on vacation, correct?

**Lead**: Correct.

**Phone Staffer Caller**: Okay, let me just note that. Alright. That’s perfect. So, Carol, we’ll just give you a call back to update. This will be by October. What will be the date, if you don’t mind?

**Lead**: October 10th.

**Phone Staffer Caller**: October 10th, alright, perfect. Thank you so much. So, I already have the information needed, Carol. Thank you so much for picking up