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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Tanisha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping businesses connect with potential customers through cold calling techniques. In this transcript, we reached out to a property manager in Birmingham to schedule a power washing service for a residential community. The property manager confirmed interest and set up an appointment for an estimate. This interaction highlights how cold calling for leads can be an effective strategy for home service businesses looking to get more leads and grow their customer base. Below is the redacted lead information to maintain privacy.

Ai Transcript:

“`
Phone Staffer Caller: Hello? Hello. Can you hear me?

Lead: Yes.

Phone Staffer Caller: Yes.

Lead: Yes.

Phone Staffer Caller: This is the Rebuilding Communities.

Lead: It is.

Phone Staffer Caller: Yes, hi, I’m calling from (redacted). Also, I’m trying to reach a facility or property manager.

Lead: This is she.

Phone Staffer Caller: Hi, ma’am. This is from (redacted). We are just basically asking if I can schedule the power washing service. Is that possible?

Lead: That wouldn’t be a good time because I’m out of town. Anyway, we can reschedule that for April. I won’t be back in town till April 10th.

Phone Staffer Caller: Sure, sure. Hold on. Let me just check our calendar. You said April the 14th?

Lead: It’s Monday. April 14th, right?

Phone Staffer Caller: Yes. Morning between 8 to 11?

Lead: Yes, ma’am.

Phone Staffer Caller: Okay, wonderful. Just in case you’re busy or not available that day, we can always do it the next day, the 15th, at the same time, correct?

Lead: Yes.

Phone Staffer Caller: All right, perfect. Sorry, can I have your first and last name, ma’am?

Lead: Tanisha (redacted).

Phone Staffer Caller: Tanisha—that’s T-A-N-I-S-H-A?

Lead: (Redacted), D-A-V-I-S, correct?

Phone Staffer Caller: Correct.

Phone Staffer Caller: All right. And you’re the property manager, right?

Lead: Correct.

Phone Staffer Caller: Okay, wonderful. And I’ll send a confirmation by email. What would be the best email address to do so?

Lead: (redacted).

Phone Staffer Caller: All right. (redacted) at gmail.com?

Lead: Mm-hmm.

Phone Staffer Caller: All right. And this is a good number, right? The one I called you on?

Lead: Yes, ma’am. Ending in (redacted).

Phone Staffer Caller: Correct. Wonderful. I just wanted to confirm the location.

Lead: Right.

Phone Staffer Caller: Yes. Correct. Can I have the property address?

Lead: (redacted).

Phone Staffer Caller: (redacted), so that’s (redacted)?

Lead: Yes.

Phone Staffer Caller: All right. Thank you so much.

Phone Staffer Caller: By any chance, do you know how often you do power washing on the properties?

Lead: I’m sorry?

Phone Staffer Caller: Like, how often do you do the power washing on the properties, do you know?

Lead: Ohhh… We do it maybe every… We do it quarterly, actually.

Phone Staffer Caller: Quarterly. Which part of the property?

Lead: Ma’am, I do not mean to cut you off, but we are on vacation. Is there any way we could have these questions answered when I meet with you guys on the 14th?

Phone Staffer Caller: Oh, sure. Sure, ma’am. Definitely. Will you be the one to assist the property manager upon arrival?

Lead: I will.

Phone Staffer Caller: Okay. Wonderful.

Lead: Yeah.

Phone Staffer Caller: Thank you so much for your time, ma’am. Have a great day.
“`