Type: Power Washing
Lead Grade: C
Name: Wenyi (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Boyds
Intro:
At Phone Staffer, we help home service companies generate new business by leveraging cold calling for leads. In this example, we reached out to a homeowner in Boyd to offer a free estimate for power washing services. The homeowner expressed interest but wanted to consult with their spouse before moving forward. After some back-and-forth, a tentative appointment was scheduled for Wednesday afternoon to review the property and discuss additional services. This conversation serves as a great example of how outbound cold calling can be an effective tool for home service lead generation. Below is the redacted transcript to respect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hello, Hi. Is this Wes (redacted)?
**Lead:**
Yes, speaking.
**Phone Staffer Caller:**
Hi, Mr. (redacted). Hana here with (redacted). We are actually calling the neighbor in your area (redacted). I am checking if I can book you in with an estimator since he will be in your area next week. He can give you a free estimate for the exterior of your house to be power washed. Will you be available Monday or Tuesday? It’s a free estimate since we will be in your area. I can just come by, if it’s fine.
**Lead:**
How much usually that will be?
**Phone Staffer Caller:**
The amount actually depends with John (redacted), the estimator. He can come on Monday, check the area and give you the estimate for free. And it depends if you’re going to continue or not, but he can check the area and give you the estimate for free. Are you available Monday afternoon or morning?
**Lead:**
I have a hospital appointment on Monday. How about Tuesday?
**Phone Staffer Caller:**
Tuesday I would say. Or Wednesday?
**Lead:**
Um. I will call you back if we need.
**Phone Staffer Caller:**
He will be there the whole week next week. If you want, I can schedule it on Wednesday, he can call you prior then and if not, we can modify the date.
**Lead:**
Usually how much that will be to wash the house?
**Phone Staffer Caller:**
Yes, roughly would be $200 to $250. That really depends on the area, but I can suggest that John (redacted) will be in (redacted) next week. He can come to your area, check in and give you the amount.
**Lead:**
So how many workers you have in your team?
**Phone Staffer Caller:**
That depends on the area as well. If it’s too big, then we may need more than two people. Can he come Wednesday?
**Lead:**
No, I do not want to schedule right now. This is not for the power washing. He can come and just check the area and give you the estimate of how much, that’s it. Not the power wash, just the estimate.
**Lead:**
How much for estimation?
**Phone Staffer Caller:**
For the estimate, that’s for free.
**Lead:**
What?
**Phone Staffer Caller:**
The estimate is for free. He can come and give you the estimate for free.
**Lead:**
Hold on please. Let me discuss with my wife.
**Phone Staffer Caller:**
The estimate is for free. And then the power washing depends on the area, if you want to continue or not. But the estimate is for free.
**Lead:**
Ok. Hold on please.
**Phone Staffer Caller:**
Ok. I’ll stand the line.
**Lead:**
Hi, how are you? Um, yeah for estimation—
**Phone Staffer Caller:**
Hello.
**Lead:**
Yes, I’m here, for the estimations are- yeah, that’s free?
**Phone Staffer Caller:**
Yes.
**Lead:**
Yeah. You can send them here.
Next week, what day? Not sure about the problem if we saw you. If we saw you next week, we will talk to you guys, but if you want… predetermine… ask the waiting at home. We cannot do that because we have the urgent…we have urgent medical condition… need to be taken care of next week.
**Phone Staffer Caller:**
Okay, how about this, Mr. (redacted)? Can he come Tuesday or Wednesday afternoon to check the area?
**Lead:**
No. We are not at the home on Tuesday afternoon.
**Phone Staffer Caller:**