Type: Power Washing
Lead Grade: C
Name: Krystal (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Carrollton
Intro:
At Phone Staffer, we help home service companies generate more leads through strategic cold calling. In this transcript, we contacted a property management office in Carrollton to introduce power washing services and schedule a brief meeting. While the property already had an existing vendor, we positioned our client as a potential backup provider and secured a time to drop off a proposal. This is a great example of how outbound marketing for home service companies can open doors for future business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thanks for calling our community. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press 1. If you do not agree to text, press 2. This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Thank you for calling. (Redacted), this is Cocoa. How can I help you?
**Lead:**
Hi ma’am, good morning. My name is Jessica. I was hoping to speak to a property manager.
**Phone Staffer Caller:**
OK, the property manager isn’t available right now, Jessica, but I could take a message and have her return your call.
**Lead:**
Oh yeah, great. Well maybe, ma’am, you can help me as well. I would like to know when would be the best time to drop by your office because, basically, I am from a power washing company. My manager would like to drop by there hopefully tomorrow. Do you think the manager is available tomorrow?
**Phone Staffer Caller:**
The manager won’t be on site tomorrow at all. So, I wouldn’t be able to say she would be. Yeah, they wouldn’t be on site tomorrow at all, possibly Friday.
**Lead:**
Friday… Hold on, let me check the calendar. Yeah, our Friday will be Friday, February 28. What time is the best time you think that we can drop by?
**Phone Staffer Caller:**
I guess you could drop in at any time. They can drop in at any time. I do know that we currently already have a power washing company just for the outside of our buildings because we are a high-rise, so we don’t have any, like, we’re not a garden-style community. So we wouldn’t have the breezeways and things like that.
**Lead:**
I see. Thank you for letting me know. We just wanted to see if you guys can think about it because you can use us as a backup—not really trying to get in right away. But yeah, we just wanted to provide a 10 to 15-minute quick proposal. My manager’s open between 10 A.M. and 1 P.M. Can you give me a specific time?
**Phone Staffer Caller:**
10 works.
**Lead:**
10 works. Okay, hold on, let me put that here. And I would like to email as well. What’s the email address, ma’am?
**Phone Staffer Caller:**
(Redacted)@rpmliving.com.
**Lead:**
Thank you so much. I would like to know—hold on, let me confirm the rest of the information here. What’s the name of the manager, ma’am?
**Phone Staffer Caller:**
The manager’s name is Crystal.
**Lead:**
Crystal… With a K or with a C?
**Phone Staffer Caller:**
K.
**Lead:**
Okay, okay. And how do you spell your first name as well, ma’am?
**Phone Staffer Caller:**
My name?
**Lead:**
Yep. You mean Crystal’s name or your name?
**Phone Staffer Caller:**
Oh, my name? K-O-E.
**Lead:**
K-O-E, right?
**Phone Staffer Caller:**
Yep.
**Lead:**
Okay. Thank you. Are you her assistant, ma’am?
**Phone Staffer Caller:**
I am.
**Lead:**
Okay. Thank you so much. I just have two quick questions, I hope you don’t mind. Like you said, you have an existing team who is working on that, which is great. What areas do they power wash normally?