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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Jessica (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denton

Intro:

“At Phone Staffer, we help home service companies generate leads through effective outbound marketing strategies. In this transcript, our team reached out to a commercial business in Denton, TX, to offer professional power washing services. After speaking with the manager, we successfully scheduled a meeting to provide a proposal for their exterior cleaning needs. This is a great example of how outbound marketing for home service companies can help secure more business opportunities. Below is the redacted information from the call to protect individual privacy.”

Ai Transcript:

“`
Phone Staffer Caller: Thanks for calling (redacted) in (redacted). We are open every day from 11 AM to 10:30 PM. If you would like to speak with a team member, please press 1. Thank you.

**Phone ringing**

Phone Staffer Caller: This is (redacted). How can I help you?

Lead: Hi there. Good afternoon! This is Raj at (redacted). I am actually reaching out regarding our power washing service for commercial companies.

Lead: I would like to take this opportunity because we are going to be in town next week. So I just need to confirm the best time to come by your office and speak with a property manager.

Lead: I do not know if the property manager really comes in here. Is there anyone—any manager there—who is authorized to make decisions when it comes to exterior maintenance?

Phone Staffer Caller: You can probably just come in at any point in time because there will be a manager here who can make any kind of decision whenever they come in.

Lead: Okay, as of the moment, there’s none. Is there someone who can speak to you?

Phone Staffer Caller: Oh yes, yes, yes, yes. I’m sorry. Let me hand the phone over to her.

Lead: Yeah, thank you so much.

Phone Staffer Caller: Hello, this is Jessica.

Lead: Hi, Jessica. Good afternoon to you.

Lead: This is Fraadj with (redacted). How is your Friday so far?

Phone Staffer Caller: Good, how are you?

Lead: Oh, that’s great! I’m doing good too. Thank you so much. So excited for the weekend here.

Lead: I would just love to take this opportunity, Jessica, since you’re the manager. One of our project managers is in the area right now, visiting some commercial establishments and properties and providing proposals.

Lead: I wanted to know if we can drop by on Monday. We’d just love to touch base and provide a proposal for our power washing services.

Phone Staffer Caller: Yeah, we should be able to. I don’t know if the owner is interested in doing anything like that yet—that’s the only thing.

Lead: Yeah, that’s totally fine. We just want to drop by and drop off some proposals.

Lead: If the owner likes it, maybe you can pass this along to the owner. If he likes it, maybe in the future, or as a backup, or as an option for him to choose from, we can do it.

Lead: Let me just get the details here. So, you said that your name is Jessica, right? And you are the manager there, is this correct?

Phone Staffer Caller: Yes, ma’am.

Lead: Okay, thank you so much for that. And this is for (redacted)?

Lead: This is the best callback number: (redacted).

Lead: And this is still located at (redacted), correct?

Phone Staffer Caller: Yes.

Lead: Jessica, what is the best email that we can send the confirmation of this appointment?

Phone Staffer Caller: So currently, we don’t have an email set up for here.

Lead: Oh, I see.

Phone Staffer Caller: We used to—about a week ago.

Lead: Yeah, okay, alright. That’s totally fine. I’ll just take note of that here, Jessica.

Lead: I’m going to schedule for Monday. Is it okay if I schedule 11 AM to 12:30 PM?

Phone Staffer Caller: That should be fine.

Lead: Okay, thank you so much for that. Jessica, may I have your last name, please?

Phone Staffer Caller: (Redacted).

Lead: Thank