Type: Power Washing
Lead Grade: C
Name: Keirra (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Round Rock
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we contacted a regional support specialist at a real estate office in Round Rock, Texas, to schedule a visit for a power washing estimate. A meeting was successfully arranged, allowing our client to discuss potential services for the building. This is a great example of how outbound marketing for home service companies can generate valuable opportunities. Below is the redacted information from the call to maintain individual privacy.
Ai Transcript:
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Phone Staffer Caller: Coldwell Banker, this is Kira. May I help you?
Lead: Hi Kira, this is Tezza. Thank you very much for answering the call. How are you?
Phone Staffer Caller: I’m good. How are you?
Lead: I’m doing fine. Thank you so much, Kira, for asking.
Kira, by the way, I am a vendor from (redacted). We will be in your area up until next month. Our property manager would like to know what would be the best time for us to drop by your office?
Phone Staffer Caller: Hold on one second and let me double-check on that, okay?
Lead: Okay, thank you so much.
Phone Staffer Caller: You’re very welcome.
Phone Staffer Caller: Okay, thank you so much for holding. You can actually come in anytime; we’re open Monday through Friday from 9 AM to 5 PM. I’ll be here, so when you come in, I’ll be at the front desk. You can come see me.
Lead: Oh, definitely, perfect, Kira. Just to confirm, maybe we will be there on Friday. Would that be all right? Is Friday okay with you guys?
Phone Staffer Caller: Yeah, yeah, mmh.
Lead: Okay, perfect. And Friday, around 1 PM to 3 PM, is that all right?
Phone Staffer Caller: Yes, yes, that’ll work.
Lead: Okay, perfect. Kira, I just wanted to know, what will be the best email for this?
Phone Staffer Caller: You can actually just come on in, and we can talk through everything.
Lead: Okay, perfect, that would be great.
May I know, Kira, are you the manager?
Phone Staffer Caller: Uh, no, I am the regional support specialist here.
Lead: Thank you so much.
And Kira, may I know the name of your property manager? Or should I put your name down?
Phone Staffer Caller: You could put my name to start with, yeah.
Lead: Okay, Kira, may I know your last name?
Phone Staffer Caller: Yeah, my last name is (redacted).
Lead: (Redacted)? Is that C-A-L-B-O-T?
Phone Staffer Caller: Uh, T-A-L-B-O-T-T.
Lead: Oh, I’m sorry.
Phone Staffer Caller: No, that’s okay.
Lead: Thank you so much, Kira.
And Kira, just a really quick question—do you have any idea when was the last time you power washed your building or property?
Phone Staffer Caller: I don’t, I don’t know. I’m sorry, I don’t have that info. I actually just started not too long ago.
Lead: No worries, that’s all right.
And which areas of the building or property do you prioritize when cleaning?
Phone Staffer Caller: I, I don’t, I’m not sure. We lease an office space in the building.
Lead: Okay, I see.
Phone Staffer Caller: Yeah.
Lead: Yeah, don’t worry. Our estimator will discuss that further during the visitation.
And of course, just a real quick question, Kira. Will you be assisting our project manager with a tour of the property for approximately 10 to 15 minutes during that time?
Phone Staffer Caller: Yeah, I’ll be here.
Lead: Okay, perfect. Thank you so much for that, Kira.
And please correct me if I’m wrong, this is for (redacted), and the best number is (redacted), located at (redacted), correct?
Phone Staffer Caller: Correct.
Lead: Okay, K