Type: Solar
Lead Grade: C
Name: Russell (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Aurora
Ai Transcript:
Certainly! Here’s the transcript cleaned up and redacted per your instructions:
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**Phone Staffer Caller:** Hello, hi is this Myra?
**Lead:** No, this is Russ.
**Phone Staffer Caller:** Okay hi, my name is Sam and I’m with the (redacted), and we’re working in the neighborhood to address the recent changes and constant rate increases by Xcel.
**Phone Staffer Caller:** I’m sorry, is this Mr. (Redacted)?
**Lead:** Yes, okay.
**Phone Staffer Caller:** Hi Mr. (Redacted), good afternoon. I’m not sure if we can help, but of course I hope we can. But if you don’t mind me asking, what is your normal electricity bill?
**Lead:** So you’re not with Xcel?
**Phone Staffer Caller:** No, we are. We are actually a contractor with Xcel’s net metering program.
**Phone Staffer Caller:** The reason why I’m asking these questions is to share with you that we have helped hundreds of homeowners reduce their energy costs through solar options.
**Phone Staffer Caller:** Now, depending on your usage and roof size, there are new rebate options available as well. I understand there were some misconceptions or assumptions about getting solar programs, like it would require thousands of dollars out of pocket or having 20-year financing programs that didn’t really make sense to a lot of people.
**Phone Staffer Caller:** But now we are seeing total savings around 30 to 50%.
**Lead:** So, are you guys with Xcel Energy?
**Phone Staffer Caller:** Yes, just to confirm today.
**Lead:** Yes.
**Phone Staffer Caller:** Okay. That’s great. So what I can do here, Mr. (Redacted), is I can have one of the solar consultants give you a call first, and then maybe you guys can set up a date and time for a possible visit.
**Phone Staffer Caller:** This is just to measure your current consumption and also share solutions. Could they call you back at the same number, if that’s okay with you?
**Lead:** Uh, I’m pretty busy. I mean, they can always try.
**Phone Staffer Caller:** And if you don’t answer, we can leave a message at least so you know we called.
**Lead:** Alright, that’s fine.
**Phone Staffer Caller:** Okay. And to confirm, Mr. (Redacted), your address is (redacted)?
**Lead:** Yes.
**Phone Staffer Caller:** Okay. And how much did you say you were paying again, like a rough estimation, monthly?
**Lead:** I believe it’s around a hundred.
**Phone Staffer Caller:** A hundred? Did you say a hundred?
**Lead:** Yeah.
**Phone Staffer Caller:** Okay. Alright, thank you. Let me just take note of that.
**Phone Staffer Caller:** Now, if you were to describe your credit score — don’t worry, I’m not going to eat so much of your time — if you were to describe your credit score, would you say it’s excellent, good, fair, or poor?
**Lead:** Good.
**Phone Staffer Caller:** Good, okay. Alright, that doesn’t sound so bad.
**Phone Staffer Caller:** And how long have you been living here?
**Lead:** How long what?
**Phone Staffer Caller:** How long have you been living at this address?
**Lead:** Since 2005.
**Phone Staffer Caller:** Since 2005? Okay, alright. Thank you. So your name is Russell, correct? Russell (Redacted)?
**Lead:** Yes.
**Phone Staffer Caller:** Okay, alright. And lastly, Mr. (Redacted), if you’re okay with it, would you like to provide an email address so we can send you some information and details as well