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Cold Calling

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Type: Power Washing
Lead Grade: Cold – A
Name: Jesse (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Arlington

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping businesses connect with potential clients through cold calling. In this transcript, we reached out to a local business in Columbia Pike to offer a power washing service. The manager expressed interest in getting a quote for cleaning the entire exterior of their store and scheduled an appointment for an estimate. This is a great example of how cold calling for leads can help home service companies grow their customer base. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller:**
Hello, this is (redacted).

**Lead:**
Hi, good after… good evening! It’s almost evening. This is Ela. How are you today?

**Phone Staffer Caller:**
Sorry about that?

**Lead:**
Good. How are you?

**Phone Staffer Caller:**
I’m glad. Hey, I am doing… doing good on my end. Thank you so much for asking. Hey, I’m sorry. I am just touching base, but do we have any manager to speak with right now?

**Lead:**
Yes. You can talk with me.

**Phone Staffer Caller:**
Oh. Yes, hi. Such a pleasure speaking with you. I’m just touching base. Sorry. We’ve seen the place of (redacted), and we are from the power wash and services. We figured we’d touch base with you guys because we’ve seen some of the bricks and all that.

And if… probably it might need some… I mean, it might need help. We just want to touch base if you guys are in need of that or probably we want to provide some proposals to you guys tomorrow for you to look at. If that would ring a bell for you?

**Lead:**
You said power washing?

**Phone Staffer Caller:**
That is correct.

**Lead:**
Sorry… sure, we’ll take… well, we’ll take a quote for that ’cause we probably…

**Phone Staffer Caller:**
Exactly, I saw it. Actually, we would love to check it out… to be the best option if we will be there around, if I’m not mistaken, around… 1 to 2 p.m. tomorrow. Do you think you will be available to meet us?

**Lead:**
I should be at the store, yes.

**Phone Staffer Caller:**
Oh, perfect. Can I have your full name?

**Lead:**
Jesse K-R-E-A.

**Phone Staffer Caller:**
Perfect, Jesse. Thank you. Jesse, J-E-S-S-Y? Sorry, correct me if I’m wrong.

**Lead:**
J-E-S-S-E.

**Phone Staffer Caller:**
Oh, okay, perfect. Thank you. What area are you guys currently looking for power washing so we can give you a quotation tomorrow?

**Lead:**
I guess the entire exterior of our store.

**Phone Staffer Caller:**
Oh yeah, very understandable. I’ll take note of that. Perfect, thank you.

When was the last time you guys had power washing, though?

**Lead:**
I don’t even remember.

**Phone Staffer Caller:**
Well, that makes sense. I’ll take note of that. Just the address, (redacted), right?

**Lead:**
Perfect. Thank you.

**Phone Staffer Caller:**
You are the manager, Jesse?

**Lead:**
Yeah.

**Phone Staffer Caller:**
Perfect. I’ll see you tomorrow. We’ll provide you a quote for that. We’ll be there for 10 to 15 minutes, talk to you, give your quotation, and we’ll see from there then.

**Lead:**
Thank you so much.

**Phone Staffer Caller:**
You have a good day.

**Lead:**
Thank you. You too.

**Phone Staffer Caller:**
Bye-bye.