Type: Power Washing
Lead Grade: Cold – A
Name: Kevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Batavia
Intro:
At Phone Staffer, we help home service companies generate leads through strategic cold calling. In this transcript, we contacted a senior living facility in Batavia, OH, to connect with their maintenance director about potential power washing services. The conversation allowed us to gather key contact details and schedule a follow-up call to discuss a power washing estimate. This is just one example of how outbound marketing for home service companies can create new business opportunities. Below, you’ll find the redacted details from the call while maintaining privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted), where we create exceptional experiences for seniors. Please hear the following options.
For information on moving to our community, please press 1.
For information about joining our dynamic team or other employment questions, please press 2.
If you’re a family calling to speak to our Wellness team, or it’s a different inquiry, please type your questions.
Thank you for calling (redacted). This is Amanda. How can I help you?
Lead: Hello there, Amanda. Good morning. This is Ruel, and I’m calling from (redacted). How are you today?
Phone Staffer Caller: Good. How are you?
Lead: I’m good. Is the facilities manager or property manager available?
Phone Staffer Caller: That’s usually Kevin, but he’s off today. He returns tomorrow.
Lead: Oh, I see. What is his first and last name?
Phone Staffer Caller: Kevin (redacted).
Lead: Alright, Kevin (redacted). How do you spell his last name?
Phone Staffer Caller: (redacted).
Lead: Alright, awesome. And he’s the facilities manager or property manager?
Phone Staffer Caller: He is in charge of all of our maintenance. He’s the director of maintenance here, which includes landscaping and anything indoor and outdoor.
Lead: That’s awesome. And also, Amanda, what is your position, by the way?
Phone Staffer Caller: I’m the business office coordinator.
Lead: Okay, so you’re the business coordinator. Alright, awesome. Well, Amanda, if you don’t mind me asking, when was the last time your property got power washed?
Phone Staffer Caller: I do not know that. I only work three days a week. So if it happened on a weekend or on any of the two weekdays I’m not here, I wouldn’t know about it. That’s all with Kevin.
Lead: Oh, I see. But the property has been power washed, right?
Phone Staffer Caller: They may be doing it themselves. I have no idea.
Lead: I see. Well, Amanda, I just wanted to confirm if this is still your address: (redacted). Is that correct?
Phone Staffer Caller: Yes.
Lead: All right, awesome. And when’s the best time to call Kevin?
Phone Staffer Caller: Between 9 AM and 5 PM.
Lead: Okay, so 9 AM to 5 PM. Can I call back tomorrow around 12 PM Eastern or after 2 PM?
Phone Staffer Caller: Yes.
Lead: All right, awesome. So I’ll call back tomorrow at 2 PM Eastern, okay?
Phone Staffer Caller: Yes.
Lead: Also, what is the best email where we can send our company information? How about Kevin’s email?
Phone Staffer Caller: Yes, it’s (redacted).
Lead: All right, awesome. So that’s confirmed, right?
Phone Staffer Caller: Yes.
Lead: Perfect. Thank you so much. Also, what is the best phone number to reach Kevin?
Phone Staffer Caller: It’s (redacted).
Lead: (redacted), is that correct?
Phone Staffer Caller: Yes.
Lead: Awesome. I’ll call tomorrow around 2 PM Eastern to speak with Kevin. Is there any extension needed?
Phone Staffer Caller: No, you’ll just ask for him when you call in.
Lead: Okay, not a problem. I already have the information here, especially the email address. I’ll be sending our company information there.
Amanda, I appreciate you answering the call. You have a great day and enjoy the rest of your day.
Phone Staffer Caller: You too. Thanks