Type: Power Washing
Lead Grade: Cold – A
Name: Crystal (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more leads through cold calling. In this transcript, we connected with a property manager in Birmingham to schedule a free estimate for power washing services. The manager expressed interest and booked an appointment for an on-site evaluation. This call demonstrates how cold calling for leads can be an effective way for home service companies to generate new business. Below is the redacted call information to protect privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted), this is Crystal. How may I help you?
Lead: Oh hi Crystal, Karen here. How are you?
Phone Staffer Caller: Good, how are you?
Lead: I’m good as well, thank you. I am actually from (redacted). I just wanted to check if the Property or Facility Manager will be available this week or next week.
Phone Staffer Caller: The Project Manager?
Lead: Oh, oh hi Ma’am. Yes, I’m calling from (redacted). My Project Manager will be in the area this week and next week, so he wanted to know if he could come by. It will just take about 10 to 15 minutes so I could give you a free quotation.
Phone Staffer Caller: Sure, he’s welcome to stop by. Let me check availability. How about this Friday?
Lead: Will Friday work for you?
Phone Staffer Caller: Friday should be fine. I don’t think I have anything. I do go to lunch from twelve to one typically.
Lead: Oh okay, how about 8 to 11? Will that work for you?
Phone Staffer Caller: We don’t get in until 8:30, so if you want to do 8:30 to 11, that should be fine.
Lead: Wonderful, yeah. I’ll just make a note: 8:30 to 11. Thank you! And you know, just in case Monday works better, we don’t want to limit you to just that date. We can always do Monday at the same time if needed.
Phone Staffer Caller: Sure, I’ll be here both days.
Lead: Thank you! And sorry, your last name is Crystal… CRYSBL?
Phone Staffer Caller: It’s (redacted).
Lead: (Redacted)?
Phone Staffer Caller: Yes.
Lead: Thank you so much. Also, we can send a detailed quote via email. What would be the best email to use?
Phone Staffer Caller: It’s going to be (redacted).
Lead: Okay, and this is the best number to call you?
Phone Staffer Caller: Yes.
Lead: Wonderful. And this location is (redacted), right?
Phone Staffer Caller: Yes.
Lead: All right, thank you. Just so you know, there’s no obligation or pressure. We’ll call to confirm, and since we’ll already be in the area, they’ll be able to come out, see what you have, and offer you an estimate.
Phone Staffer Caller: Wonderful.
Lead: When was the last time your property was cleaned or power washed?
Phone Staffer Caller: Well, our trash company does the breezeways annually, so we don’t need that. I believe we had it done last year.
Lead: So you’re doing it about once a year?
Phone Staffer Caller: Yes.
Lead: All right, wonderful. Well, I think I got all the information I need! Again, I have you down for Friday from 8:30 to 11, with a backup date on Monday the 24th at the same time.
Phone Staffer Caller: Okay, thank you so much for your time. I appreciate it!
Lead: You have a great day!
Phone Staffer Caller: Thank you, bye-bye.
Lead: Bye-bye.
“`