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Cold Calling

Why us?

Type: Power Washing
Lead Grade: Cold – A
Name: Dan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham

Intro:

At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies, including cold calling. In this call, we reached out to a property management contact in Birmingham to introduce power washing services on behalf of our client. While the decision-maker was unavailable, we secured their contact details and scheduled a follow-up for later in the day. This interaction highlights how outbound marketing for home service companies can open doors to new business opportunities. Below is the redacted information from the call to maintain privacy.

Ai Transcript:

Phone Staffer Caller:
Thats it, Thank you for calling the (redacted) Birmingham branch. If you know your party’s extension, please enter it now. If not, simply stay on the line. Please listen to the following options as our voice menu may have changed.

If you’re a customer needing to place a service call or to reach operations, please dial 1.
To reach our accounting department, please dial 2.
To reach IT, please dial 3.
To repeat this menu, press STAR.
If you are unsure who you are calling for, please stay on the line.

Phone Staffer:
(redacted), Stephanie?

Lead:
Hi Stephanie, good morning. This is Al with (redacted) Power Washing. How are you doing?

Phone Staffer:
Doing well, how about yourself?

Lead:
Awesome, awesome. I’m doing great. This has been a morning coffee.

Yes, Stephanie, I’m looking to speak with the property manager or someone in charge of maintenance. Can you help me with that?

Phone Staffer:
That would be Dan, and he’s not in today.

Lead:
Okay. Can I get your name and number, and I can have him call you back whenever he does come in?

Phone Staffer:
Yes, that would be awesome.

My name is Al, C as in Charlie, E as in Echo, L as in Lima.

Let me just get my number for you. Okay, it’s (redacted).

Phone Staffer:
Okay, and what company did you say you’re with again?

Lead:
Yep, it’s (redacted) Power Washing.

Phone Staffer:
Alright. As soon as Dan comes in, I will give him this information, and he should be giving you a call.

Lead:
Thank you so much for that, Stephanie, I really appreciate it.

Do you know what time he’s usually at the office?

Phone Staffer:
He’s the president of the company, so he just comes in whenever he gets ready. I don’t know exactly when, but I know he’s usually here later in the afternoon.

Lead:
Afternoon. Okay. Maybe I can check in later in the day.

Is there an email where I could send our company profile—to you guys or to Dan?

Phone Staffer:
Yes, it’s (redacted).

Lead:
Awesome. May I have Dan’s last name?

Phone Staffer:
(redacted).

Lead:
Oh, got it. I didn’t realize that.

May I have your position, Stephanie, just for my reference?

Phone Staffer:
I’m a service clerk.

Lead:
Okay, service clerk. Awesome.

And just to double-check, the name of the company is (redacted), right?

Phone Staffer:
Yes.

Lead:
Okay.

Is this a good contact number for the company, ending in (redacted)?

Phone Staffer:
Yes.

Lead:
Awesome. And just one more thing, the office or property is at (redacted), Birmingham, correct?

Phone Staffer:
Yes.

Lead:
Okay, awesome.

I’ll send you guys an email. Thank you so much again, Stephanie, for your time. I hope you have a great day. Take care.

Phone Staffer:
You too. Thank you!

Lead:
Bye, now!