Type: Power Washing
Lead Grade: Cold – A
Name: Kellie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies through cold calling. In this transcript, we reached out to a business contact in Katy, Texas, to connect with the property manager about power washing services. Our goal was to schedule an appointment for an estimator to provide a quote and discuss service options. This interaction highlights how cold calling for leads can help home service companies expand their customer base. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
**Phone Staffer Caller:** Thank you for calling the (redacted) group. Please hold while I try to connect you. This is Jerika.
**Lead:** Hi Jerika, this is Tessa. Thank you so much for answering the call. How are you?
**Phone Staffer Caller:** I am doing well, thank you. How can I help you?
**Lead:** Yes, Jerika. I’m a vendor from (redacted). We will be in your area up until the end of the month, and we would like to know if it’s possible to book an appointment with you to reach your property manager.
**Phone Staffer Caller:** You’re with (redacted)? What kind of business are you?
**Lead:** Yes, ma’am. We do power washing and soft wash of exterior facilities.
**Phone Staffer Caller:** And so you’re not based in Houston, Texas?
**Lead:** We are based in Texas… Cypress… wait, no, Katy. Oh, wait, yeah, we’re based in Katy, Texas. Sorry.
**Phone Staffer Caller:** Okay, and so you have people— I assume you’re just calling. You don’t maybe work directly for the company, but what do you mean they’re in town?
**Lead:** Yeah, because a lot of businesses that are right there— our estimator will be there to discuss the service we’ve got with your property manager or the person in charge. According to the list, your location is included in the area they are trying to visit. So that’s why we’re calling you guys, to see if it’s okay to discuss the estimate and the service we provide. You can compare it to other vendors you have.
**Phone Staffer Caller:** Yeah, and just for my reference, what address do you have listed for our location?
**Lead:** Is this for (redacted) located at (redacted), Katy, Texas?
**Phone Staffer Caller:** So we are affiliated with that company, and the owner of my current job at (redacted) owns that business as well. But you’re not calling them— you’re calling different businesses that my owner owns. Let me give you a different telephone number to try. I’m going to give you the manager for (redacted) and let her speak to you.
**Lead:** Yes, of course. And what’s the best phone number, please?
**Phone Staffer Caller:** (redacted).
**Lead:** Got it. Perfect. Do you have Kelly’s email address?
**Phone Staffer Caller:** It’s just Kelly at (redacted).
**Lead:** Okay, Kelly at (redacted), right?
**Phone Staffer Caller:** Yes, sir.
**Lead:** Perfect. And just to clarify, who am I speaking with?
**Phone Staffer Caller:** My name is Jerika.
**Lead:** Jerika, and you’re the manager at the affiliate business, correct?
**Phone Staffer Caller:** Yeah, with (redacted).
**Lead:** Okay, thank you so much for that. I think I’ll go ahead and dial this number and hopefully reach Kelly on the phone.
**Phone Staffer Caller:** Thank you so much, Jerika.
**Phone Staffer Caller:** Yes, you’re welcome. Have a good day.
**Lead:** Bye.