Type: Power Washing
Lead Grade: Cold – A
Name: Taylor (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Middletown
Intro:
At Phone Staffer, we help home service companies generate high-quality leads through effective cold calling techniques. In this transcript, we connected with a property manager in Middletown, Ohio, to discuss potential power washing services. The manager welcomed the opportunity to receive pricing details and set up a meeting for further review. This type of outbound marketing for home service companies is an excellent way to build relationships and secure future business. Below is the redacted call information for privacy protection.
Ai Transcript:
“`
**Phone Staffer Caller:** Thank you for choosing (redacted). This is Taylor. How can I help you?
**Lead:** Hi Taylor, this is Ella. How’s it going today?
**Phone Staffer Caller:** I’m good, Ella!
**Lead:** Great! I appreciate it. I am just touching base. Do you have a Property or Assistant Manager available to speak with?
**Phone Staffer Caller:** I’m the Assistant Property Manager. What can I help you with?
**Lead:** That’s good! Hey, um… do you have a listing consultant with you? We’re just trying to touch base.
**Phone Staffer Caller:** Yes, I’m here.
**Lead:** We are from (redacted) and we did some work at (redacted), so we figured we’d like to touch base with you again. Do you know when the last power washing service was performed?
**Phone Staffer Caller:** Yes, we typically do them in the spring.
**Lead:** Springtime, that makes sense. Spring or summer, right? It’s not the best season for power washing right now in winter. Have you guys signed a contract with any vendor already?
**Phone Staffer Caller:** Yes, we have.
**Lead:** Right, I’ve heard about that, but we just wanted to confirm. We will be doing some more work at (redacted), so we wanted to see if you’d be open to considering other options. We can provide a quote and proposal for comparison. Would you be open to that?
**Phone Staffer Caller:** Yeah, you’re welcome to drop off a pricing sheet. If we end up needing another vendor, we can submit it to our regional team for approval. If it’s approved, we will reach out to you.
**Lead:** That’s great. Can I have your last name?
**Phone Staffer Caller:** Yeah, it’s (redacted).
**Lead:** Got it! Do you have an email where we can send a confirmation?
**Phone Staffer Caller:** Yeah, whenever you’re ready.
**Lead:** I’m ready.
**Phone Staffer Caller:** It’s (redacted).
**Lead:** Perfect. Thank you so much! Taylor, what time do you think would work best tomorrow—morning or afternoon?
**Phone Staffer Caller:** Let me check… It would probably be better toward the end of the day. We have quite a few appointments earlier.
**Lead:** Does 3 to 4 p.m. work for you?
**Phone Staffer Caller:** Yes, that’s perfect.
**Lead:** Great! Last question, Taylor—what specific area do you need a quote for? The sidewalks? The building interior?
**Phone Staffer Caller:** At this time, we’re not exactly looking for a service. Just leave a pricing sheet, and we’ll keep it for reference.
**Lead:** Sounds good. Tomorrow, we’ll be there for about 10–15 minutes to drop off the proposal and necessary information. We may take a look at some areas to provide an exact quote.
**Phone Staffer Caller:** Okay.
**Lead:** This is (redacted), correct?
**Phone Staffer Caller:** Yes, that’s the leasing office address.
**Lead:** Perfect. Thank you so much—we will see you tomorrow, Taylor. Appreciate you! Have a great day.
**Phone Staffer Caller:** Thanks, you too.
**Lead:** Okay, bye-bye.
“`