Type: Power Washing
Lead Grade: Cold – A
Name: Carolyn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing strategies. In this call, we reached out to a local business in New Orleans to schedule a potential meeting for power washing services. While speaking with the answering service, we gathered key details to follow up with the decision-makers directly. This is a great example of how outbound marketing for home service companies can help connect with potential leads and grow your business. Below is the redacted information from the call, ensuring privacy protection.
Ai Transcript:
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Phone Staffer Caller: You need to provide your call.
Lead: From (redacted) Funeral Home. How may I help you?
Phone Staffer Caller: Hope it’s good to see you here. I’m here with (redacted). Help me, Kelsey. I would like to ask about the best time you could stop by the office to meet the manager. I know their office is going to be closed today. I will let you know their hours are normally Monday through Friday from 8:30 a.m. I will call you and confirm and back again when you are ready.
Lead: Yes, ma’am. Let me know when you are ready.
Phone Staffer Caller: So can you give it to me, please?
Lead: Yes, ma’am, it’s going to be info—it’s like Francer, Frank. O and it’s going to be (redacted) Home. Of (redacted). Of (redacted), (redacted). Kindly correct me if I’m wrong, so there will be info@(redacted).com.
Phone Staffer Caller: Yes, ma’am. And what’s the name of the manager, please?
Lead: You could ask for Emmett or Carolyn.
Phone Staffer Caller: Carolyn. Can I have the last name of Carolyn, please? What’s the last name?
Lead: It’s going to be (redacted).
Phone Staffer Caller: (Redacted)?
Lead: Yes, and the other one would be (redacted) as well. And he’s a senior.
Phone Staffer Caller: Oh, Senior. So what’s his name again, please?
Lead: Emmett.
Phone Staffer Caller: How do you spell that?
Lead: E-M-M-I-T-T.
Phone Staffer Caller: Oh, OK, thank you for that.
Lead: You’re welcome.
Phone Staffer Caller: Business would be (redacted) Funeral Homes, and there would be insurance agencies, and it’s located at (redacted).
Lead: Is this all correct?
Phone Staffer Caller: And the best number would be (redacted).
Lead: OK, and so I’m speaking now—what again was your name, please?
Phone Staffer Caller: OK, yes. Now, my name’s Kelsey, and this is their answering service.
Lead: I see, so you’re the answering service.
Phone Staffer Caller: Yes, ma’am.
Lead: And I just want to make sure I don’t want to sound rude—I have your name as Anna. Was that correct?
Phone Staffer Caller: Emily.
Lead: Emily?
Phone Staffer Caller: E-M-I-L-Y.
Lead: Oh, I’m sorry. I had to make sure to correct that as well.
Phone Staffer Caller: Yes, so Kelsey, I’ll try to send an email or I’ll call back. I hope I can catch either one of them tomorrow. But like I said, I want an appointment for either one of them for approximately 10 to 15 minutes for my project managers to drop by the office.
Lead: Would you be able—
Phone Staffer Caller: I wouldn’t be able to set up the appointment because this is just their answering service. So I’d have no control over any of their bookings. You would actually have to get in touch with them to be able to do that.
Lead: OK, that’s all then.
Phone Staffer Caller: Thank you so much. Have a great day.
Lead: Thank you, take care.
Phone Staffer Caller: Thank you.
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