Type: Power Washing
Lead Grade: Cold – A
Name: Justin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Plano
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more leads through cold calling. In this transcript, we contacted a property manager in Plano, Texas, to schedule a free estimate for power washing services. The conversation led to an appointment for cleaning the property’s garage, driveway, and sidewalks. This interaction highlights the effectiveness of cold calling for leads in the home service industry, ensuring businesses can connect with decision-makers and secure valuable opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling. Please wait, and a staff member will be with you shortly. This call may be monitored or recorded for quality assurance. Hello, this is Ashley. How are you?
Lead: Thank you so much for asking. Yeah, I’m actually calling from (redacted). So basically, (redacted) takes care of parts of the property. But I actually just wanted to touch base with you guys because we’re actually going to be there at (redacted) Parkway this coming Monday up until Friday next week. I just wanted to see what could be the best time and day that we could stop by and offer a proposal for you.
Phone Staffer Caller: Anytime is fine. We’re here from 9 AM to 5:30 PM.
Lead: That would be perfect, anytime of any day as well—Monday through Friday.
Phone Staffer Caller: Perfect.
Lead: Thank you. Let me check in with my schedule real quick. Pretty good so far.
Phone Staffer Caller: Good.
Lead: Yeah, I’m just drinking coffee right now.
Phone Staffer Caller: I hope you do your stuff.
Lead: Yes, I did.
Phone Staffer Caller: Yes.
Lead: I always get that. Would you prefer to do it in the morning, afternoon, or noontime?
Phone Staffer Caller: Morning is fine.
Lead: Yes, that’s fine.
Phone Staffer Caller: Yeah.
Lead: Oh, it’s okay.
Phone Staffer Caller: All right.
Lead: Thank you. So, I do have your address here just to make sure I get everything correct. This is for (redacted), right?
Phone Staffer Caller: Yes.
Lead: And, you know, what would be the best email that I could send the confirmation to?
Phone Staffer Caller: (redacted).
Lead: So, like (redacted) at (redacted). Is that right?
Phone Staffer Caller: Yes.
Lead: Will it go to the manager, or will it go to the assistant manager?
Phone Staffer Caller: It will go to our assistant manager.
Lead: What’s the name?
Phone Staffer Caller: Monica.
Lead: Monica as well.
Phone Staffer Caller: Salazar. S-A-L-A-Z-A-R.
Lead: There you go. And I really apologize, I actually missed your name.
Phone Staffer Caller: Oh, you’re good. My name is Justin.
Lead: Oh, Justin, I see. You’re at the front desk?
Phone Staffer Caller: Yes.
Lead: Or a leasing agent maybe?
Phone Staffer Caller: Yes, a concierge manager.
Lead: Oh, you’re the manager? Concierge manager?
Phone Staffer Caller: No, front desk manager.
Lead: Oh, wow. Well, that’s a very good thing, and thank you so much. You know what? This is actually a very good thing that the company you’re with has, because sometimes it’s very hard to set appointments if we were only to speak with managers, right? So it’s very good that you guys have a front desk manager and that you’re authorized. So basically, you’re authorized to set appointments for these people—for Monica, correct?
Phone Staffer Caller: Yes.
Lead: Yeah, pretty much. That’s all I need. And just one more thing—just kind of curious—when do you usually do the power washing?
Phone Staffer Caller: I know (redacted) does that, but I don’t know how often they do it.
Lead: In the garage at least?
Phone Staffer Caller: Mostly in the garage.
Lead: Do they do driveways or sidewalks?
Phone Staffer Caller: I think when I’ve seen