Type: Power Washing
Lead Grade: Cold – A
Name: Sue (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Reston
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we reached out to a property management company in Reston, Virginia, to offer power washing services. Since the decision-maker was on vacation, we secured a callback date and sent service details via email to ensure follow-up. This is a great example of how outbound marketing for home service companies can generate leads and keep the sales pipeline active. Below is the redacted call information.
Ai Transcript:
“`
Phone Staffer Caller:
Thank you for calling (redacted) Property. Hello?
Lead:
Hello, hello.
Phone Staffer Caller:
Hi there, good afternoon. Rodrigo, this is Roz, and I’m from (redacted) Power Washing. How are you doing today?
Lead:
Very good, thank you.
Phone Staffer Caller:
Oh yeah, that’s good to hear. By the way, Rodrigo, I’m actually calling just to know if your boss or the manager or the person in charge for the maintenance is available to speak with.
Lead:
Well, the person in charge of maintenance is on vacation.
Phone Staffer Caller:
I see, so he’s on vacation. Okay, so since he’s on vacation, maybe I’ll just call back. When is he going to be available?
Lead:
He’s going to be available next Thursday.
Phone Staffer Caller:
Next Thursday? I’ll take note of that. I’ll just call back next Thursday.
How about this—while I’m waiting for him to return, can I send a proposal for our power washing service, including the rates and other details, to his email? Would that be okay? Or perhaps your office email?
Lead:
Yeah, the official email will be okay.
Phone Staffer Caller:
Yeah? Let me get that from you.
Lead:
Alright.
Phone Staffer Caller:
Thank you, Rodrigo. One second. What’s the email, please?
Lead:
Okay, the email is (redacted).
Phone Staffer Caller:
Could you spell that out for me?
Lead:
It’s (redacted).
Phone Staffer Caller:
Got it, thank you so much. By the way, what’s the name of the person in charge or the manager for maintenance? Just so I can address him properly in the email.
Lead:
Sure, the first and last name—his name is Giov. You can also address the email to Sue (redacted).
Phone Staffer Caller:
Alright. So his name is (redacted), correct?
Lead:
That’s right.
Phone Staffer Caller:
And what’s (redacted)’s last name?
Lead:
The last name is (redacted).
Phone Staffer Caller:
Got it. And just to confirm, your business name is (redacted) Property Management, right?
Lead:
Yes, that’s correct.
Phone Staffer Caller:
And it’s located at (redacted), correct?
Lead:
Yes, that’s correct.
Phone Staffer Caller:
Alright, thank you for your help. By the way, what’s your name again? I forgot.
Lead:
My name is Rodrigo.
Phone Staffer Caller:
Yes, Rodrigo! Thank you for helping me. So I’ll just call back next Thursday. In the meantime, I’ll send the proposal and service details for power washing to the email you provided, which is (redacted). I’ll wait for Sue (redacted) to respond.
Lead:
Okay, sounds good.
Phone Staffer Caller:
Thank you, Rodrigo, for being so helpful. Have a great day!
Lead:
Thank you! Have a great day too, bye.
Phone Staffer Caller:
Alright, goodbye.
“`