Type: Power Washing
Lead Grade: Cold – C
Name: Ben (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Acworth
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this call, we reached out to a business in Acworth to connect with decision-makers about potential power washing services. While speaking with the hostess, we gathered contact information for a manager who could discuss services further. This interaction highlights the effectiveness of cold calling for leads in the home service industry. Below is the redacted call transcript for privacy.
Ai Transcript:
“`
Phone Staffer Caller: How can I help you?
Lead: Hi, how we doin’ today?
Phone Staffer Caller: Good, how are you?
Lead: Good to hear! I’m also good, thanks for asking. My name is Emily. I’m with (redacted). Kindly help me, I’d like to know what would be the best time that we could drop by the office to meet?
Phone Staffer Caller: Yes, Ma’am. Okay, so let me look up here. We have Monday 10 to 12. Would it be fine, or eight to ten? Which one?
Lead: We don’t open until 11 AM. So no one will be here until 11, and I can’t guarantee that they will be here, but there’s always a manager here in the morning time.
Phone Staffer Caller: Okay, so which is best? 10 AM to 12 PM, or 12 to 2, or 2 to 4?
Lead: 12 to 2. So you could set an appointment for your manager for just ten to 15 minutes on Monday or Tuesday.
Phone Staffer Caller: Unfortunately, I don’t know what manager will be here or who that will be, so you would just have to come and see if you had one to talk to. Or you can email one of our executive assistants, but unfortunately, I’m just the host, so I can’t do any of that for you.
Lead: Okay, can I have the best email we could send them our information, please?
Phone Staffer Caller: Yeah, it’ll be—are you ready for it?
Lead: Yes.
Phone Staffer Caller: All rightie. It would be V as in Victor, E as in Edward, D as in Dog, and then A as in Apple. The VEDA at (redacted).
Lead: So before the @, V as in Victor, then E, and then—did you say D as in Dog? And then after the D, what is it?
Phone Staffer Caller: A as in Apple.
Lead: Okay, and then at (redacted).
Lead: And may I have the name of the manager, please?
Phone Staffer Caller: That is Miss (redacted), who you’ll be talking to on the email. But we have multiple managers here.
Lead: Yeah, even just one, maybe the one that could possibly meet our project manager in the morning?
Phone Staffer Caller: Like, you can meet with them. Ben is one of them; he’s here in the morning.
Lead: Okay, and the last name of Ben would be?
Phone Staffer Caller: Give me one second to figure that out.
Lead: Okay, take your time, please.
Phone Staffer Caller: It is S-H-A-K-U-T-E.
Lead: S-H-A-K-U-T-E?
Phone Staffer Caller: Yes.
Lead: The name of the business would be (redacted) in (redacted). This is all correct?
Phone Staffer Caller: Yes, ma’am.
Lead: And the best number I can call Ben at—
Phone Staffer Caller: You can call Ben at the number I’m calling you from, the one ending in (redacted).
Lead: Yes, ma’am.
Lead: Okay, whom am I speaking with again, please? Your name, please?
Phone Staffer Caller: Emma.
Lead: And what’s your position, Emma?
Phone Staffer Caller: I am a hostess at the restaurant, so that helps.
Lead: Thank you for the information, Emma. Have a great day.
Phone Staffer Caller: Thank you.
“`