Type: Power Washing
Lead Grade: Cold – C
Name: Alexia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Arlington
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling. In this call, we reached out to a commercial property in Arlington to offer a free estimate for power washing services. While the property manager did not accept walk-ins, we successfully obtained an email contact to follow up. This is a great example of how outbound marketing for home service companies can help connect with key decision-makers and generate opportunities. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller:
Good morning. I’m sorry. I’m really—Charles, is that right?
Lead:
Yes, yes, you are.
Phone Staffer Caller:
Alright. Hi, Charles. Good morning. How are you doing? What can I do for you?
Lead:
I’m actually just checking—when would be the best time we can drop by your office to reach the property manager or the facility manager?
Phone Staffer Caller:
When are we planning on doing this? Let me check here. There are a couple of things—what days does she have available? Where is it located?
Lead:
I see, I see. How about next week? Is there a way we could drop by your office then, if it’s possible?
Phone Staffer Caller:
What are we planning on doing? Are you coming to provide a contract, or an estimate, or…?
Lead:
Yeah, actually, we are a power washing company, and we just want to check if we can provide a free estimate for your facility for future service.
Phone Staffer Caller:
I get that, but they don’t take walk-ins for those. You’ve got to put in an email, and then she’ll let you know what’s available if she wants to go forward with that. We don’t allow walk-ins for that.
Lead:
I see. What is the best email address where I can send this inquiry?
Phone Staffer Caller:
Go ahead, please. It’s going to be (redacted). Make it attention to Alexia.
Lead:
Alexia at the end?
Phone Staffer Caller:
Yeah, you got it.
Lead:
Alright, and Alexia is the property manager, right?
Phone Staffer Caller:
Correct.
Lead:
Got it. Got it. Got it. Alright, well, thank you so much, Charles. I just want to confirm—I got the email correctly as (redacted). And just to make sure, are you the assistant property manager? I remember you mentioned that you don’t allow people to just drop by your office—is that right?
Phone Staffer Caller:
For vendors, yes.
Lead:
Okay, is there any way we could drop by? It would only take ten to fifteen minutes of your time. Is there any way we could set something up? If we call you or the property manager first, would you be able to relay the information to them?
Phone Staffer Caller:
You can, but there are only two of us here. We may not always be able to answer the phone, so the best way to get a response is through email.
Lead:
Got it, got it. Alright. I will wait for your feedback, then, after I send the email.
Phone Staffer Caller:
Alright.
Lead:
Thank you very much.
Phone Staffer Caller:
Of course.
Lead:
Thank you so much. Have a good day.
“`