Type: Power Washing
Lead Grade: Cold – C
Name: Caroline (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
“At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing efforts. In this call, we reached out to a property manager in Katy, Texas, to introduce power washing and soft washing services. While they already had a provider, we successfully secured contact details to send over more information for future consideration. This interaction highlights how outbound marketing for home service companies can open doors to new business opportunities. Below is the redacted call transcript for privacy.”
Ai Transcript:
**Phone Staffer Caller:**
We’re glad you called (redacted). We value your time and will be with you promptly. This call may be recorded for quality assurance and training purposes.
If you are interested in learning more about renting one of our beautiful homes, press 1.
If you are a resident with a maintenance emergency, press 2.
If you are a resident and need to place a routine maintenance request, press 3.
If you are a resident and need to reach the courtesy officer, press 4.
If you are a vendor or have a question for the office staff, press 5.
You are being signed to Jessica real quick.
**Phone Staffer Caller:**
Hello, this is Jasmyn. How can I help you today?
**Lead:**
Hi, this is Sara. Thank you very much for answering the call.
**Phone Staffer Caller:**
Good afternoon, how are you?
**Lead:**
I’m doing fine, Jasmyn. I just want to ask you a real quick question. What do you think will be the best time for us to drop by your office to reach your Property Manager?
**Phone Staffer Caller:**
To what? I’m sorry.
**Lead:**
Oh yes, I’m sorry—I forgot to mention, we are trying to discuss our service with you guys. We do Power Washing and SoftWash, and our estimator will be there in your area up until the end of the month. He would like to discuss the service together with the estimate that we’ve got, and it depends on you guys whether you’re going to take that or not.
**Phone Staffer Caller:**
We already have somebody that we do that with.
**Lead:**
Oh, I see. Is there any way for us—
You know what, ma’am? We are not asking you to change your vendor immediately, just for us to give you our service information. You can also receive our information for your future reference.
**Phone Staffer Caller:**
You can send the information over.
**Lead:**
Oh, may I know what’s the best email, especially?
**Phone Staffer Caller:**
Yes, it can be (redacted).
**Lead:**
Is that correct?
**Phone Staffer Caller:**
Yes, ma’am.
**Lead:**
Thank you. May I know the manager’s name, please?
**Phone Staffer Caller:**
Caroline.
**Lead:**
Yes, perfect. May I know Caroline’s last name?
**Phone Staffer Caller:**
I’m sorry, what was that?
**Lead:**
I’m sorry, may I know Caroline’s last name?
**Phone Staffer Caller:**
Reyna.
**Lead:**
Reyna—R A N A N A?
**Phone Staffer Caller:**
R E Y N A.
**Lead:**
Thank you! I’m sorry, I missed your name earlier. May I know your name, please?
**Phone Staffer Caller:**
Yeah, it’s Jocelyn.
**Lead:**
Jocelyn, thank you. Jocelyn, are you the Assistant Manager or the Leasing Agent?
**Phone Staffer Caller:**
I’m just a Leasing Agent.
**Lead:**
Thank you so much for that. Jocelyn, please correct me if I’m wrong—this is for (redacted), and you are located at (redacted).
**Phone Staffer Caller:**
Yes, ma’am, that’s correct.
**Lead:**
Thank you. Jocelyn, I will not take too much of your time. I have the information that I need. I’ll go ahead and send over the information. Thank you so much for your time and assistance.
**Phone Staffer Caller:**
No problem.
**Lead:**
Enjoy