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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Alex (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Round Rock

Intro:

At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing strategies. In this call, we reached out to a business owner in Round Rock, Texas, to introduce power washing services and offer a free estimate. While the business owner preferred receiving information via email, this outreach is a great example of how outbound marketing for home service companies can generate potential leads. Below is the redacted information from the call to maintain privacy.

Ai Transcript:

“`
Phone Staffer Caller: Hello.

Lead: Hi.

Phone Staffer Caller: This is Chris with (redacted). Actually, our theme is Around Your Area, and we’re trying to have a touch base. We are just letting you know—when is the best time for us to drop by at your office?

Lead: I’m not quite sure what you’re referring to.

Phone Staffer Caller: Oh yeah, (redacted) is a company, and we offer power washing services. This touch base is just—we will be giving you a proposal of our services and a free estimation as well so that you can take us as one of your vendors for your private properties. We also cater to commercial buildings if you would like.

Lead: Yeah, you can send me your proposal.

Phone Staffer Caller: Sure, sure. Can I have your email address?

Lead: Yes, it’s (redacted).

Phone Staffer Caller: Let me take that. That would be (redacted)?

Lead: Yes.

Phone Staffer Caller: Thank you so much. And may I have your first or last name, sir?

Lead: It’s Alex.

Phone Staffer Caller: Alex, and your last name, please?

Lead: T.

Phone Staffer Caller: Thank you so much, Alex. Once again, thank you for answering, Michael. And just wanted to confirm—your business name would be (redacted), right?

Lead: Yes.

Phone Staffer Caller: Thank you. And your best callback number would be the one that ends in (redacted)?

Lead: Yes.

Phone Staffer Caller: Thank you so much. And you know what, Alex? This would just be a business proposal, aside from the one that we will be sending you to your email address. So you can have an idea of our company proposal and services. Just wanted to confirm that the current area of your office is on (redacted). And this would just take 10 to 15 minutes of your time so that we can give you the quotation, and we can discuss with our project manager.

Lead: I’m hardly ever at the office.

Phone Staffer Caller: Oh, I see, I see. If you’re not always at the office, that would be totally fine. Could we schedule an appointment for Monday around 1 to 3 PM? Would that be good for you?

Lead: I have another call coming in right now. Just send me the information by email, OK?

Phone Staffer Caller: Sure, sure, thanks.

Lead: Sure thing.

Phone Staffer Caller: You’re very much welcome, Alex. And before I let you go, if you don’t mind—when was the last time you did a power washing?

Lead: (No response.)

Phone Staffer Caller: Hello, Alex? I do really apologize, Alex. I wasn’t hearing any response. I’ll be giving you a call back real quick. Thank you.
“`