Type: Mortgages
Lead Grade:
Name: Myrline (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Orlando
Ai Transcript:
Sure, here is the cleaned and redacted transcript:
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**Phone Staffer Caller:** Hello.
**Lead:** Yeah, hi, is this Merlin?
**Phone Staffer Caller:** Yes. Merlin, good morning. My name is Chris. We’re going through some lists of homeowners in the area, and we saw that we can help you. We could finance your current mortgage and lower your existing interest rate. Are you still at (redacted) Healy Drive?
**Lead:** Yes, I’m there.
**Phone Staffer Caller:** Okay. Our record shows, Merlin, that you do have an FHA loan at around a 7% interest rate. Is this correct?
**Lead:** Yes, sir.
**Phone Staffer Caller:** Well, that’s exactly why we’re calling you because that 7% is actually through the roof, and it’s actually killing you right now. What we do is, since we’ve got you on record and we’re calling all the homeowners in the area, we will set an appointment. When is the best available time for you to talk to one of our loan officers for them to call you back? Do you have any available time?
**Lead:** Um, yeah, they can call me at the same time. Like, if you can call me, like, let me see—what time is it?
**Phone Staffer Caller:** Yeah, sure. Take your time.
**Lead:** Early, between 11 to 1 PM today is good. Or tomorrow, we have the same time.
**Phone Staffer Caller:** Okay, so you mentioned between 11 and 1 today?
**Lead:** Yeah.
**Phone Staffer Caller:** Okay, got it. And you’re still at (redacted) Healy Drive in Orlando, right?
**Lead:** Yes sir.
**Phone Staffer Caller:** Okay, got it. And if I could ask you, how much is your total loan amount?
**Lead:** I’m not really sure. I think it’s like about 203. Like, around 330, 330. I’m not sure, like I said.
**Phone Staffer Caller:** Yeah, no problem, Merlin. It’s just that I want to ask for this information so I can give it to our loan officer so they can reach back and call you between 11 to 1 PM today.
**Lead:** People have called me about this before. So, if they are only going to take—because my mortgage right now is $2,600, almost $700.
**Phone Staffer Caller:** I see, I see. Well—
**Lead:** Sorry, go ahead, Merlin.
**Lead:** No, they just tell me—they, they—so many call me before and they just tell me they will only take out, like, $150. From the buggy—I’m not going to refinance like that.
**Phone Staffer Caller:** Nah, I understand. Well, there’s no pressure, Merlin. What we’re trying to say is we just want to help you bring down that 7% interest rate and the savings that we can get you. You just have to hear our loan officer out, and then you can decide for yourself, alright?
**Lead:** Alright.
**Phone Staffer Caller:** So, Merlin, one of our loan officers will be calling you today between 11 and 1 PM. My name is Chris, and we’re with (redacted) Mortgages.
**Lead:** What company is that?
**Phone Staffer Caller:** (Redacted). It’s like “ready, set, go,” (redacted) Mortgages.
**Lead:** Okay.
**Phone Staffer Caller:** Alright, you have a beautiful day, Merlin.
**Lead:** Okay. Alright, have a beautiful day. Bye for now.
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