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Cold Calling

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Type: Mortgages
Lead Grade:
Name: Harley (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Riverview

Ai Transcript:

Sure! Here’s the cleaned-up and redacted version of the transcript following the rules you provided:

**Phone Staffer Caller:**
Good day, Mr. (redacted). This is just a question with (redacted) Mortgages. We’re going through all the list of homeowners in this area, Brighton, Knoxville. Our record shows you, Mr. (redacted), that you currently have an FHA loan at a very high 6.75% interest rate. Is this accurate?

**Lead:**
Yeah.

**Phone Staffer Caller:**
Yeah. That’s actually the reason why we’re calling. (redacted). Sorry. Yeah. Yep. That’s actually the reason why we’re calling based on these records, Mr. (redacted), because, um, we saw that you’re still actually using the outdated interest rate compared to what’s out, um, the updated rates in the market.

We saw that we can help you lower this down and get you the savings that you’re entitled to every month, but we’ll actually, um, share all these details with our loan manager, um, so they can reach out to you at a better time. Do you happen to have, uh, like an available time tomorrow, um, Mr. (redacted), between nine to five?

**Lead:**
Uh, yeah. Um.

**Phone Staffer Caller:**
Can you give me like the best is available so they could call you back, because they’re actually. . .

**Lead:**
I’m available all day.

**Phone Staffer Caller:**
All day, um, let’s say around afternoon? Is that ok? Like after twelve? Would that be fine?

**Lead:**
Yes. Yeah, that’s fine.

**Phone Staffer Caller:**
You’re currently at (redacted), that’s (redacted). Correct?

**Lead:**
Yeah.

**Phone Staffer Caller:**
And this would be the best number that they can call you back at? Right? This number I dialed?

**Lead:**
Yes.

**Phone Staffer Caller:**
Ok. And, uh, Mr. (redacted), if you could give me like a range, how much is your total loan amount? Let’s say up around $200K? Probably $300K?

**Lead:**
It’s, uh, I’m now down to $390,000, so $380,999.

**Phone Staffer Caller:**
Alrighty, let’s say roughly around $390,000. Gotcha, gotcha, sir. Is your first name Harley?

**Lead:**
Yeah. Harley (redacted).

**Phone Staffer Caller:**
By the way, Mr. (redacted), what is the best email address that you have so we can send you all the information?

**Lead:**
It will be my last name first name. So (redacted) at gmail dot com. (Redacted) at gmail dot com.

**Phone Staffer Caller:**
Okay, got it. So Mr. (redacted), I’ve got all the details in here, so I’ll be sharing this all with our loan manager. They will be calling you tomorrow. Like 12 noon onwards. They will actually send you probably an email to confirm this first before they call you just to make sure you’re available. And we will be able to calculate the best rate, the latest rates, and save you the trouble when this the roof 6.75 interest rates. How does it sound? Sounds good?

**Lead:**
Thank you.

**Phone Staffer Caller:**
Thank you again, Mr. (redacted), and thank you for taking this call. Again, my name is Chris with (redacted) Mortgages. Just want to wish you a beautiful day, sir. Talk to you tomorrow.

**Lead:**
Thank you.

**Phone Staffer Caller:**
Bye for now.

**Lead:**
Bye for now.

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