Type:
Lead Grade: B
Name: Igor (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation and outbound marketing for home service companies through cold calling for leads. In this transcript, we connected with a homeowner in Clarksburg to generate a pre-estimate for power washing and to explore estimates for roofing and other exterior areas of the home, including the patio, gutters, chimneys, walkway, and driveway. The conversation secured a scheduled phone-based estimate for May 20 between 12 and 2 p.m., illustrating how cold calling for leads can create qualified appointments for power washing projects (and related exterior services). This is a power washing lead, but would also work well for roofing companies in Clarksburg. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello. Hello, this is Svetlana.
Phone Staffer Caller: Okay, it’s my wife.
Phone Staffer Caller: Okay, what is it about?
Phone Staffer Caller: Svetlana is at work.
Phone Staffer Caller: Yeah, hi, coming here with (redacted).
Phone Staffer Caller: So we will be doing a power washing work at Clarksburg and I’d like to check if we can provide you with a pre-estimate.
Phone Staffer Caller: Ah, roof, roof, roof, right? You said roof or what?
Phone Staffer Caller: Yeah, we can also give an estimate to the roofing and any other exterior parts of the house.
Phone Staffer Caller: We just replaced the roof. The roof is new.
Phone Staffer Caller: What else, what else did you have?
Phone Staffer Caller: What kind of estimation are you doing for what?
Phone Staffer Caller: Yeah, for the patio, gutters, chimneys, walkway.
Phone Staffer Caller: Okay, okay, okay, walkway, yeah, because it’s not now, now it’s not a good time because we are doing now replacement of septic.
Phone Staffer Caller: But after we are done, that would be very good for us, you know, a little bit later, maybe, maybe, you know, two, three weeks from now, after we are done with septic removal.
Phone Staffer Caller: Then we would look into, you know, repairing driveway and, you know, and stuff.
Phone Staffer Caller: Okay, so I just want you to know that you can still take advantage of the pre-estimate since this has no contract and no obligation. We can get a hold of the schedule right now.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Now is not a good time again because now is not good at all because septic guys will damage, you know, patio and like I mean like driveway and stuff.
Phone Staffer Caller: So now is not really a good time for any, you know, any estimations, okay?
Phone Staffer Caller: I understand.
Phone Staffer Caller: So if we could, you know, make it, make it two weeks from now, that would be good.
Phone Staffer Caller: Can we do that?
Phone Staffer Caller: Just to let you know also that this is just a phone call. So the estimate would just be a phone call.
Phone Staffer Caller: So if you want, we can schedule that on the second week of May for a phone call.
Phone Staffer Caller: Okay, are you okay on, let’s say, May 14? May 14th.
Phone Staffer Caller: 14th, mm-hmm, or on May 20th? Let’s make, can we make it like later, maybe next, the following week? May 20th?
Phone Staffer Caller: Yeah, yeah, that would be better. May 20th, okay.
Phone Staffer Caller: We have a schedule.
Phone Staffer Caller: Yeah, yeah, okay.
Phone Staffer Caller: That will be on Wednesday, May 20th.
Phone Staffer Caller: What is your preferred time? 12 to 12, 12 to 2, 2 to 4, 4 to 6.
Phone Staffer Caller: Okay.
Phone Staffer Caller: What is your preferred time for the estimate? Okay, what, what, like, closest to lunchtime? What did you have?
Phone Staffer Caller: Lunchtime will be 12 to 2, between 12 to 2 p.m.
Phone Staffer Caller: Yeah, 12 to 2, that would be the best, maybe.
Phone Staffer Caller: Okay, so that will be May 20, between 12 to 2 p.m.
Phone Staffer Caller: Let me just ask you, is this Svetlana Arshavski, correct?
Phone Staffer Caller: Yeah, yeah, right, right, that’s my wife, okay.
Phone Staffer Caller: Okay, and how about your full name? May I have your full name, just to, before I, like, you can answer.
Phone Staffer Caller: So, it’s Igor, I-G-O-R.
Phone Staffer Caller: I-G-O-R.
Phone Staffer Caller: Igor Arshavski, O-R, O-R, yeah, Igor, yeah.
Phone Staffer Caller: So, it’s Igor, I-G-O-R, correct?
Phone Staffer Caller: Yeah, right.
Phone Staffer Caller: Okay, so one more thing, may I know when was the last time you had your house power washed? Is it last year, two years ago?
Phone Staffer Caller: Say it again? When was the last time you had your house power washed? Is it last year, two years ago?
Phone Staffer Caller: I’m not sure I’m following, our house, what?
Phone Staffer Caller: Okay.
Phone Staffer Caller: What about our house? Yeah, when was the last time you had your house cleaned? Or power washed?
Phone Staffer Caller: Ah, power washed, okay, power washed.
Phone Staffer Caller: Okay, yeah, it’s probably a couple of years from now, not something different, yeah.
Phone Staffer Caller: Okay, so, and also you would like to have an estimate for your patio and driveway, correct?
Phone Staffer Caller: Right, yeah.
Phone Staffer Caller: Okay, so Igor, I just need to check, just to confirm, your full name is Igor Arshavski, correct?
Phone Staffer Caller: Right.
Phone Staffer Caller: And your phone number is still ending in 9958, still the same number.
Phone Staffer Caller: Right, right, right.
Phone Staffer Caller: Okay, and your address is at (redacted).
Phone Staffer Caller: Do you have an email address where I can send a confirmation to?
Phone Staffer Caller: No, no, no, don’t, don’t, don’t. No email, okay, no email.
Phone Staffer Caller: So here’s the thing, okay, this, okay, just to confirm, the schedule will be on May 20, between 12 to 2 p.m., so the estimator will contact you via phone call for the estimate, okay?
Phone Staffer Caller: Okay, okay, okay, fantastic.
Phone Staffer Caller: Thank you so much for your time.
Phone Staffer Caller: Excellent, okay, thank you very much.
Phone Staffer Caller: You have a good day.
Phone Staffer Caller: Take care.
Phone Staffer Caller: Take care.
Phone Staffer Caller: Okay, bye-bye.
Phone Staffer Caller: Bye.
Phone Staffer Caller: Okay.
Prospect: (Redacted last name) Igor Arshavski checks out as Igor (redacted).