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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Rolando (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: San Antonio

Intro:

Phone Staffer specializes in Cold Calling for leads for home service companies through outbound lead generation. In this San Antonio, TX transcript, we contacted a homeowner to generate interest in a power washing service and book a free, no-obligation estimate for the driveway and sidewalks.

The prospect indicated availability for a phone estimate and provided preferred contact details, illustrating the typical sequence from cold call to appointment setting. This is a power washing lead, but would also work well for roofing companies and other home services in San Antonio, TX. If you’re looking to improve your home service lead generation or scale outbound efforts to get more leads for your company, this example demonstrates how cold calling for leads can drive bookings. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello, is this Rolando?
Prospect: Yes, it is. Thank you.
Phone Staffer Caller: Rolando, this is Irene with (redacted). How are you doing today?
Prospect: I’m doing well, thank you. That’s great to hear. By the way, I’m just reaching out because we will be around San Antonio starting next week for a powerwashing work. So we’d love to drop by to give you a free no obligation estimate while we are there. If ever you are planning for it. No obligation.
Prospect: Yeah, I won’t be in town next week.
Phone Staffer Caller: Okay, what about the following week or the month of May? Just for the free code. Yeah, can you call me back in a week? I’m kind of a week at a time where I am.
Prospect: Oh, okay. That’s fine. I can take note of that.
Phone Staffer Caller: Is this your best callback number ending in (redacted)?
Prospect: Yes, ma’am.
Phone Staffer Caller: Okay, Rolando. Can we call you back on Wednesday next week, by the way?
Prospect: Yeah, that will be fine. I’ll know where I’ll be after that.
Phone Staffer Caller: Oh, okay. I gotcha. Thank you so much. Or if you want Rolando, we can actually set you up for a quick call instead with our estimator on Wednesday. So that he will be the one to talk to you already to give you the estimate over the phone so that you don’t need to be home if you are busy.
Prospect: Let me see. Hold on.
Phone Staffer Caller: Okay. Yeah, that’s fine. Wednesday is fine. Oh, yes. So we can set you up then. Or if there’s someone at home that can walk us through like 10 to 15 minutes of their free time while we are there to assess your home.
Prospect: No, I’d rather do it myself.
Phone Staffer Caller: Yeah. Oh, yeah. I understand. So yeah, we can set you up for a quick estimate over the phone. We’re in our estimator, Tim. We’ll call you on Wednesday. Are you available in the morning or afternoon schedule? What works best for you?
Prospect: It doesn’t matter. 10 o’clock in the morning is fine.
Phone Staffer Caller: Oh, yeah. We have a schedule between 1030 to 1230 in the afternoon. Will that be okay?
Prospect: Okay. Yeah. Yeah. Between that time frame, our estimator will call you to give you the estimate.
Phone Staffer Caller: What specific areas outside your house that you want it to be estimated?
Prospect: Just the driveway.
Phone Staffer Caller: Okay. The driveway and sidewalks.
Prospect: Okay.
Phone Staffer Caller: By the way, when was the last time this driveway and sidewalks was power washed, if you still remember?
Prospect: It’s been a long time. Okay. It needs a thorough cleaning already.
Phone Staffer Caller: I just wanted to confirm, Orlando, just a quick information before we set this up. Your last name is (redacted), right?
Prospect: Yes.
Phone Staffer Caller: Is this your best callback number, ending in (redacted)?
Prospect: Correct.
Phone Staffer Caller: And the address is (redacted). Correct?
Prospect: Yes.
Phone Staffer Caller: I’d love to send you also our company details for you to check out and your confirmation for your appointment on Wednesday. What’s the best email where we can send it to, please?
Prospect: It’s first and last name, Orlando (redacted), at (redacted).
Phone Staffer Caller: Perfect. So that’s your first and last name, Orlando (redacted), at (redacted). Yes.
Prospect: Okay. Thank you so much.
Phone Staffer Caller: By the looks of this driveway and sidewalks right now, Orlando, if ever you agree with everything with our estimator, how soon are you planning to have this area power wash?
Prospect: Oh, you know, in the next couple of weeks would be fine.
Phone Staffer Caller: Okay. I gotcha. Thank you so much. So yeah, I’ll book you in on Wednesday next week, April 29, between 1030 to 1230 p.m. Our estimator will call you, he is Tim, to give you the estimate over the phone. So this is just a free call, no obligation at all. Sounds good?
Prospect: Okay. Sounds great.
Phone Staffer Caller: Okay. Thank you so much. And Orlando, have a great day ahead.
Prospect: Thank you, too. Bye-bye.