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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Casey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bethpage

Intro:

At Phone Staffer, we specialize in home service lead generation through effective cold calling strategies. In this instance, our team connected with a homeowner in Bethpage, Tennessee, to inquire about their interest in power washing services. The homeowner showed interest in getting a free estimate for cleaning their gutters and roof, and a follow-up call was scheduled with an estimator. This is a prime example of how outbound calling efforts can help home service companies generate leads and secure more potential business. Below is the redacted information from the conversation to ensure privacy.

Ai Transcript:

Phone Staffer Caller:
Hello?

Lead:
Hello.

Phone Staffer Caller:
This is Marie with (redacted). Are you still on (redacted)?

Lead:
Oh sorry.

Phone Staffer Caller:
Sorry?

Lead:
Yes.

Phone Staffer Caller:
I mean, are you still on (redacted), (redacted) Road?

Lead:
Okay, that’s great.

Phone Staffer Caller:
We’re actually in the area up until next week, working on a few of the neighbor’s properties. Would you like to get a free estimate for power washing the outside of your house?

Lead:
I don’t know. Let me talk to my husband.

Phone Staffer Caller:
Yeah, anyway, this is only for a free estimate. At least you have an idea.

Lead:
Okay, well, pedal, yeah.

Phone Staffer Caller:
Go ahead, sorry.

Lead:
No, I just found, I’m not, thank you.

Phone Staffer Caller:
Okay, but anyway, when would be the best time for us to call you back, though?

Lead:
Uh, let me talk to him tonight and call me back tomorrow around, what time is it right now? Same time?

Phone Staffer Caller:
No, I’ll work til four. Call me at 4:30… tomorrow.

Phone Staffer Caller:
4:30? Okay. Would it be okay if I can have the estimator call you back tomorrow?

Lead:
Yeah, that’s fine.

Phone Staffer Caller:
Okay. Let me just get your information real quick, all right. So, first name Casey, last name (redacted)?

Lead:
Yeah.

Phone Staffer Caller:
Okay, great. Thank you. And this is the best phone number to reach you, (redacted).

Lead:
All right. Thank you.

Phone Staffer Caller:
And then this is in (redacted)?

Lead:
Yes.

Phone Staffer Caller:
Okay. So same time tomorrow?

Lead:
Yes.

Phone Staffer Caller:
Okay. Another quick question. How do you get my information?

Lead:
We’re actually calling the neighborhood, so we usually get the phone number through public records.

Lead:
Okay.

Phone Staffer Caller:
Okay, yes.

Lead:
Yeah.

Phone Staffer Caller:
Okay, no problem. Okay. So anytime tomorrow?

Lead:
Tomorrow after 4 o’clock.

Phone Staffer Caller:
After 4. Let me just take note of that. And can I ask which specific area of the house you’d like to clean up?

Lead:
I mean, I guess it would just be like our gutters and possibly our roof.

Phone Staffer Caller:
Gutters and…

Lead:
The roof?

Phone Staffer Caller:
Roof. Okay, got it.

Phone Staffer Caller:
Okay. So I’m just going to forward this information to the estimator. So the estimator’s name is Jacob, who is going to provide you all the information, and the price would usually depend on the size or the area.

Lead:
Okay.

Phone Staffer Caller:
So just keep your lines open, and… Oh, by the way, just in case we’re going to send you information via email, what’s the best contact email for you?

Lead:
It’s Casey, C-A-S-E-Y, Huh? (redacted), (redacted) at hotmail.com

Phone Staffer Caller:
Okay, got it. All right, perfect.

Phone Staffer Caller:
Okay. So I think that’s all the information I need for now