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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Yeva (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Old Westbury

Intro:

At Phone Staffer, we focus on helping home service companies grow their business through cold calling and outbound lead generation. In this transcript, we connected with a homeowner inquiring about power washing services for her property. The homeowner expressed interest in having her roof, patio, and driveway cleaned and scheduled a free on-site estimate for the following week. This interaction is an example of how cold calling for leads in the home service industry can effectively fill client schedules and generate more business. If your company is looking to improve its home service lead generation, leveraging cold calling can help you get more leads and expand your customer base. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller**:
Yes, Hi ma’am. My name is Hannah. I am with (redacted). We’re calling the neighbor in your area. I’m checking if I can also book you with an estimator to give you a free estimate for the exterior of your house to be powerwashed? Will you be available Wednesday or Thursday? Or, can we call you and give a free estimate via phone call?

**Lead**:
No, you can not. I would rather somebody come in. What else are you washing, just outside of the houses?

**Phone Staffer Caller**:
That includes the roof as well, ma’am. The patios. The pool decks, if you have pools. Driveways and siding. (Redacted) will be in your area this and next week. If you want, he can come by and give a free estimate. Can he come Tuesday or Wednesday?

**Lead**:
You see, this week is not good for me.

**Phone Staffer Caller**:
Okay, next week. That’s fine. How about next week, Monday or Tuesday?

**Lead**:
What is the Monday date?

**Phone Staffer Caller**:
October 28th.

**Lead**:
Okay, Monday October 28th. Would you prefer morning to afternoon? I have here 10am to 12pm, 12pm to 2pm, or 2pm to 4pm?

**Lead**:
12pm to 2pm.

**Phone Staffer Caller**:
12pm to 2pm. He will call you or text you prior to his arrival. Just to make sure, okay?

**Lead**:
Yeah, but can I give you my cell phone number?

**Phone Staffer Caller**:
Yes, sure, can I have it?

**Lead**:
(redacted) That’s the number that David cannot reach you. (redacted) The area code is (redacted)

**Phone Staffer Caller**:
Yes, ma’am! Yes, ma’am! Yes, ma’am!

**Lead**:
Okay. OK, Y is Yellow R is Robert C is Charlie 4 letters YRCC at AOL.com

**Phone Staffer Caller**:
Is it big letter or small?

**Lead**:
Doesn’t matter.

**Phone Staffer Caller**:
YRCC at AOL.com

**Lead**:
Yes.

**Phone Staffer Caller**:
Alright, thank you so much, Ms. (redacted). You do have a great day. Again on Monday, October 28, we’ll go to your place 12PM to 2PM. He will call or text you prior to his arrival on the number ending in (redacted).

**Lead**:
OK, also would be great if he would send me a text just to confirm that I will not forget about this.

**Phone Staffer Caller**:
Okay, text. Text as a reminder. Like a day or 2 before, okay?

**Lead**:
Okay, a day or 2.

**Phone Staffer Caller**:
Alright, ma’am, thank you so much. You have a great day. And keep safe.

**Lead**:
Bye-bye.

**Phone Staffer Caller**:
Okay, Bye.

**Lead**:
Bye-bye.