Type: Power Washing
Lead Grade: Cold – A
Name: Skyler (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati
Intro:
At Phone Staffer, we help home service companies grow through effective cold calling strategies. In this particular call, our phone representative contacted a local business in Cincinnati to schedule a brief, in-person proposal for power washing services. The business confirmed interest in weekly parking lot cleaning and agreed to a 15-minute meeting with our client. This is just one example of how outbound marketing for home service companies can generate strong opportunities.
If you’re a home service company wondering how to get more leads, cold calling for leads continues to be a powerful and personal way to build relationships and drive new business. Below is the redacted transcript of the appointment-setting call, with sensitive information removed.
Ai Transcript:
Phone Staffer Caller: How can I help you?
Lead: Hey good morning, I’m Jessica. I was hoping to reach an ontech manager in Washington. The manager is in the area and he would like to possibly drop by your office for a quick proposal of our service. Would you be there tomorrow?
Phone Staffer Caller: No, I will not be in tomorrow.
Lead: Is any other general manager there today?
Phone Staffer Caller: I have an email so I can send it to you guys…
Lead: For the email—you said email for your… hello?
Phone Staffer Caller: I’m here. Yeah, it’s um… so it’s Ohio… so o-h-i-o dot Deerfield… sorry…
Lead: Okay let me just confirm the email if I got it right. Then o-h-i-o dot deerfield at potbelly dot com—right?
Phone Staffer Caller: Yes, thank you.
Lead: So sir, like I said, we are a power washing company and I just have two quick questions. If you’re not going to be there tomorrow, and Skyler—do you have any idea which areas need most of the cleaning? Like your parking lot, the walls? What do you think—windows?
Phone Staffer Caller: Yeah, yeah, yeah, probably…
Lead: Which one? The parking?
Phone Staffer Caller: Um… sorry, you said which one do we need cleaned the most?
Lead: Yeah, I was just wondering if it’s your parking lot, the windows, the back of the property—or which one?
Phone Staffer Caller: Yeah, I’d say probably the parking lot.
Lead: The parking lot. How often do you think that needs cleanings? Like whenever it gets stained or how often do you think?
Phone Staffer Caller: Yeah, I’d say maybe like once a week or so.
Lead: Once a week, okay. I’ll put that in here. By the way, the name of our company is (redacted). But yeah, since I got the email, I’ll be sending this to you after the call so you’ll get this within the day.
Lead: And then, the name of the person who is going to come by is Dan. So, you said Skyler is the name of the general manager—can I get his last name? I’m sorry.
Phone Staffer Caller: Uh, what is… Skyler’s last name?
Lead: Yes.
Phone Staffer Caller: Anderson.
Lead: Anderson? Okay. And you have authorization to create an appointment on his behalf for power washing, right?
Phone Staffer Caller: Yep.
Lead: Okay. Just to make sure—hold on. The address that we have in here, correct me if I’m wrong—it is (redacted).
Phone Staffer Caller: Yep.
Lead: And the best callback number ends in (redacted). And the name of the business is (redacted), right?
Phone Staffer Caller: Yes.
Lead: Okay. So, it will be Skyler who would personally assist my manager for the total of 10 to 15 minutes, right?
Phone Staffer Caller: Correct.
Lead: Okay. Well, can I get your name? I forgot to get your name.
Phone Staffer Caller: Steven.
Lead: Steven. And you’re the manager at the moment?
Phone Staffer Caller: Yep.
Lead: Thank you so much, Steven. I’ll send this out to you right now. You can give him a heads-up. But then my manager will call him as well, and that way we can make sure that he will be available by tomorrow.
Lead: One more thing—my manager is open between 7 o’clock onwards in the morning. What do you think is the best time in between?
Phone Staffer Caller: Yeah, we open at 8, so just whatever time you want to come in.
Lead: