Type: Power Washing
Lead Grade: A
Name: Shep (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bentonville
Intro:
At Phone Staffer, we help home service companies improve their lead generation through targeted cold calling. In this case, we contacted a homeowner in Bentonville and offered a free estimate for power washing services. Although the homeowner recently had their house cleaned, they expressed interest in having their breezeway, front porch, and back porch serviced. A follow-up appointment with the estimator was scheduled for the next day. This is a solid example of how cold calling for leads can generate interest in specific home services, even for customers who may not need full exterior house cleaning. Below is the redacted transcript to protect the homeowner’s privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hello, I’m trying to reach Amy (redacted).
**Lead:**
Uh, she’s not here.
**Phone Staffer Caller:**
Oh, um, but are you attached to (redacted) Hollow Road or…?
**Lead:**
Yes.
**Phone Staffer Caller:**
We’re just calling you because our team is in the area. We’re just checking if you’d like to get a free estimate for a power washing outside of your house.
**Lead:**
I don’t need the house. I’d like to see about… I have a breezeway and a porch, two porches, a front porch and a back porch.
**Phone Staffer Caller:**
Mm-hmm, yeah, we can definitely give you an estimate for the whole exterior of the house.
**Lead:**
Well I, the exterior is fine. I just had it done.
**Phone Staffer Caller:**
Yeah, I mean, you mentioned the porches, driveway, sideways? We can definitely do that.
**Lead:**
What I’m interested in is there’s a breezeway between my house and the garage. And then there is a front porch and a back porch.
**Phone Staffer Caller:**
Okay. You’d like to have that estimated?
**Lead:**
Please.
**Phone Staffer Caller:**
Okay, sure, no problem. Again, this is only for a free estimate, okay? So if you have an idea, I can have the estimator call you back. His name is Tanner. He’s going to provide you all the information needed about our service, as well as the pricing. When would be the best time? Are you okay tomorrow or maybe next week?
**Lead:**
I’ll be around tomorrow. And then, I’m in meetings, I got a real bad schedule Monday, Tuesday, Wednesday. But then, after that, I’ll be okay.
**Phone Staffer Caller:**
Let me check. Tomorrow, you said, we can do tomorrow. What time? What time would work for you tomorrow?
**Lead:**
Oh, do I need to be here for it?
**Phone Staffer Caller:**
We can have the estimator call you back first, and then from there, you can step up a best time for in-person estimates.
**Lead:**
Oh, my work doesn’t allow me to run around like that.
**Phone Staffer Caller:**
Oh, okay. No worries. We can definitely give you a phone call first, or a callback from the estimator. Okay?
**Lead:**
Okay.
**Phone Staffer Caller:**
Right? So, what time?
**Lead:**
Whatever’s good for you all, it makes me no difference.
**Phone Staffer Caller:**
Okay, so what about 2-4 tomorrow? Will that work?
**Lead:**
Sure.
**Phone Staffer Caller:**
Okay. So, just keep your lines open, and this is the best phone number?
**Lead:**
Yes. (redacted).
**Phone Staffer Caller:**
Let me confirm the address again, (redacted).
**Lead:**
(redacted), (redacted) Hollow Road, right? Bentonville.
**Phone Staffer Caller:**
That’s correct.
**Lead:**
Mm-hmm.
**Phone Staffer Caller:**
Okay, and zip code (redacted), right?
**Lead:**
Yes, ma’am.
**Phone Staffer Caller:**
Okay. And also, if we’re gonna send you confirmation via email, what’s the best contact email for you? Do you have one?
**Lead:**
S, as in Sam, and then S Krumpton, S-K-R-U-M-P-T-O-N.
**Phone Staffer Caller:**