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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Mellisa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cary

Ai Transcript:

Certainly! Here is the cleaned-up transcript with the necessary redactions:

**Phone Staffer Caller:**
Thank you for calling Bexley at Triangle Park. In order for us to better assist you, please select from the following:
For information on leasing an apartment, please press 1.
For all other calls, please press 2.
For quality assurance to check the status of a non-emergency work order that has already been submitted, please press 1.
To request emergency maintenance service or report noise, please press 2.
For all other requests, please press 3.

**Phone Staffer Caller:**
Thank you for calling Triangle Park. This is Keop. How may I help you?

**Lead:**
Hi, Siri. Good afternoon. My name is Christian from Rolling Suds, and we’re calling regarding your exterior building maintenance. May I speak to the facility manager, please?

**Phone Staffer Caller:**
She’s actually already gone for the day.

**Lead:**
Okay. I can give you an email or I can take a number for her to call you back.

**Phone Staffer Caller:**
Yeah, we can have her email so that we can send the information to her. We’ve been in this business for about 30 years, and we are a national brand, you know, power washing a series of buildings like yours. We want to talk to her because we’d love to visit your building, do a check, and provide a free proposal. We can definitely send the information about our company to her email, and then we can check back, or if she responds that would be even better. What is her email address, Sir?

**Lead:**
Yes, it will be Bexley b-e-x-l-e-y Triangle Park office at (redacted) Properties dot-com.

**Phone Staffer Caller:**
Properties, right?

**Lead:**
Yes, right.

**Phone Staffer Caller:**
Yep, that is correct. It’s Bexley Triangle Park office at (redacted). What is her name?

**Lead:**
Yes, her name is Melissa.

**Phone Staffer Caller:**
And what is her last name? Just to make sure that we properly address the email.

**Lead:**
Yes, it’s (redacted).

**Phone Staffer Caller:**
Okay. How about your name, Sir? How do you spell your first name?

**Lead:**
Yes, it’s C-A-L-E-B.

**Phone Staffer Caller:**
Alright, I will relay the written email to Melissa through this email address. We hope that we can hear a response from her because we’re actually out here in Cary, North Carolina, and we can visit your building for free.

**Lead:**
Thank you so much, Sir, for answering the phone, and we’re looking forward to hearing back from you.

**Phone Staffer Caller:**
Alright, sounds good. I’ll let her know that you’ll be sending her an email. We’ve already heard from you.

**Lead:**
Thank you so much, and have a great day.

**Phone Staffer Caller:**
Yeah, it’s not a problem. You too.

All private information has been redacted as requested.